Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better.  Join the team and become part of our family!

Position Purpose

Join a highly collaborative team where you'll play a key role in driving pricing accuracy, financial performance, and customer satisfaction. In this position, you'll partner closely with Marketing, Sales, Technical Services, and Finance leaders to optimize pricing and claims processes, improve operational efficiency, and support strategic business initiatives.

You'll have the opportunity to lead and contribute to cross-functional process improvement projects, help drive automation efforts, and directly influence the customer experience by resolving pricing and claims-related issues. This role offers broad organizational exposure, combining analytical work, customer interaction, financial reporting, and project-based process improvements that create meaningful business impact.

Additionally, you'll support month-end close activities, financial reporting, and annual contract pricing renewals while serving as a key contributor to continuous improvement initiatives across the business.

What You'll Do

• Partner with cross-functional teams to continuously improve, streamline, and automate pricing, claims, and invoicing processes.
• Participate in high-impact projects focused on improving efficiency, accuracy, service levels, and overall customer experience.
• Serve as a key contributor on Oracle system implementations, upgrades, and automation initiatives, collaborating with IT and commercial teams to enhance business processes.
• Investigate and resolve customer pricing discrepancies, material claims, and unapplied debits and credits while identifying root causes and implementing corrective solutions.
• Perform month-end close activities and assist with financial reporting responsibilities.
• Coordinate the annual customer contract renewal process with Commercial Management and Sales teams to ensure accurate pricing implementation and seamless customer communication.
• Provide support and backup coverage for pricing and invoicing functions as needed.
• Maintain compliance with Environmental, Quality, and Safety Management System requirements.

What You'll Bring

• Associate's Degree in Finance, Accounting, or an equivalent combination of education and experience.
• Two or more years of related experience.
• Demonstrated success working in a collaborative team environment.
• Strong written and verbal communication skills.
• Analytical and problem-solving abilities with experience gathering, analyzing, and presenting data from multiple sources.
• Strong interpersonal and relationship-building skills.
• Ability to communicate financial and accounting concepts effectively to non-financial stakeholders.
• Self-motivated with the ability to take initiative and work independently.
• Proficiency with Microsoft Office applications.

• Experience with Oracle and/or Hyperion.
• Formal team-based training and demonstrated success working on collaborative projects.
• Project management experience.
• Advanced Microsoft Office skills, including PivotTables and lookup functions.

Why This Role?

• Work directly with leaders across Finance, Sales, Marketing, Technical Services, and IT.
• Gain exposure to pricing strategy, customer operations, process improvement, financial reporting, and systems implementation.
• Play an active role in automation and continuous improvement initiatives.
• Make a visible impact by solving complex business and customer challenges.
• Be part of a collaborative environment where your ideas and analytical insights help drive business results.

This version better highlights the business impact, cross-functional exposure, and growth opportunities while maintaining the original qualifications and responsibilities.

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).