PREMIUM FOOD RUNNER

Job Title: Premium Food Runner

Department: Food & Beverage

Reports To: Premium Manager & Food and Beverage Director

FLSA Status: Non-Exempt, Part-time Seasonal

SUMMARY

The Food Runner for Private Suites is responsible for delivering food and beverage orders promptly, accurately, and with excellent customer service to suite guests. This role supports Suite Attendants by ensuring orders are stocked, organized, and delivered in a timely manner to enhance the premium guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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• Deliver food and beverage items from kitchen/expo areas to assigned private suites.

• Assist Suite Attendants in setting up suites with proper food and beverage before events.

• Replenish food, beverages, and supplies throughout the event as requested.

• Ensure accurate order delivery according to suite tickets and guest requests.

• Maintain cleanliness and organization in work areas, pantries, and service stations.

• Assist with breakdown and cleanup of suites after events, including returning equipment and unused items.

• Communicate effectively with Suite Attendants, Supervisors, and Kitchen staff to ensure smooth service.
• Premium Food Runners report directly to the Premium Supervisor.

• Follow all safety, sanitation, and company policies.

QUALIFICATIONS

• Previous food service, catering, or hospitality experience preferred.

• Ability to work in a fast-paced environment with high attention to detail.

• Strong teamwork and communication skills.

• Must be able to stand and walk for extended periods, and items up to [25–35 lbs].

• Availability to work evenings, weekends, and event days as scheduled.

EDUCATION AND/OR EXPERIENCE

• High School diploma or G.E.D Or equivalent combination of education and experience
• One year’s experience as a banquet server or banquet captain
• Previous supervisory experience preferred.
• Must have a TABC and Food Handers Certificate.

SKILLS AND ABILITIES

• Must be able to carry a service tray set with eight full plates.
• Position requires standing, walking and lifting up to 50 pounds.
• Must have the ability to work late hours, weekends, and holidays as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to handle files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.