Essential Job functions:

• Uses appropriate aseptic technique to draw blood cultures.

• Processes Stat specimens according to SMG SOP.

• Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool).  Properly measures and records a volume for a 24-hr collection.

• Properly collects a COC Urine Drug Screen.

• Properly administers and collects a H. pylori Breath test.

• Properly handles orders on minors.

• Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens.

• Processes satellite specimens and delivers them to the appropriate department.

• Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area.

• Deletes/cancels orders as necessary with full documentation of reason.  Ensures proper patient charge deletion according to departmental policy.

• Recalls patients for follow-up procedures or error correction as required.  Documents callbacks in the lab logbook.

• Utilizes LIS for all applicable functions to perform job duties, including downtime procedures.

• Adapts work schedule to meet emergency staffing needs.

• Required Competencies:

  • Demonstrates competency in all areas of adult phlebotomy*

  • Demonstrates competency in all areas of pediatric phlebotomy*

  • Demonstrates competency in all areas of infant phlebotomy*

  • Demonstrates competency in performing skin punctures*

  • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook.

    • *Includes:  Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient.

General Job functions:

• Properly check-in a patient in a satellite lab, including arriving the patient on the day-list.

• Properly process lab and office collected specimens for transport to the main lab by courier.

• Contact a courier for a Stat pickup in a satellite office.

• Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result.

• Trains new staff in proper lab policies and procedures.

• Other job duties as required.

Physical Job Requirements:

• Endurance  (e.g. continuous typing, prolonged standing/bending, walking)

Environmental Risks:

• Sharps

• Latex

• Combative Patients / Visitors

Blood-borne Pathogens:

• Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens

• Contact with patients or patient specimens is possible

• Unplanned or unexpected exposure

Education, Certification, Computer and Training Requirements: .

• High School Graduate/GED required. Vocational / Technical School / Diploma Program preferred.

• 0-1 years experience. 2-4 years preferred.

• HeartSaver or Basic Life Support (BLS) for Healthcare Providers required.

• Ability to communicate in English, both orally and in writing required.

• Strong customer service, interpersonal, communication, and team player skills required.

• Ability to work with high degree of accuracy required.

• One (1) year of previous receptionist experience preferred.

• Experience in patient scheduling and orders management skills preferred.  Knowledge of Application software for patient scheduling and orders management preferred.

• Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred.

• Experience with Standard Office Technology in a Window based environment preferred.

Travel:

• Travel to satellite locations as needed