Find your calling at Mercy!

Under the direction of the Director of Quality, the Patient Safety Specialist will participate in the implementation, review and support of the facility patient safety program. The senior specialist will support Patient Safety Specialists in their work with patient care teams in achieving high quality and best possible outcomes and will serve as a subject matter expert in patient safety. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

In collaboration with leadership, coworkers, and medical staff the patient safety specialist will develop, implement, monitor and champion processes related to key patient safety issues. The Senior Patent Safety Specialist will model behaviors that embrace just culture, reporting, flexibility, and learning across the organization. The senior specialist will work directly with organizational leaders and multi-disciplinary teams to identify resources needed to support patient safety improvement projects.

The Senior Patient Safety Specialist will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Required Qualifications
Education: Bachelor's degree
Licensure: None required
Experience: 3+ years in clinical healthcare related experience
Certification/Registration: Certification in patient safety (e.g. Certified Professional in Patient Safety) or quality (e.g. Certified Professional in Healthcare Quality) required within 3 years.
Other Skills and Knowledge:
- Excellent written and oral communication skills
- Proven leadership ability
- Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement
- Excellent organizational, interpersonal, and analytical skills. Effective change agent.
- Attention to detail and accuracy
- Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude
- Proficiency in MS Office (Word, Excel, and PowerPoint)
- Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff
- Self-directed and able to perform independently with minimal oversight
- Ability to travel throughout the hospital

Preferred Qualifications:
Education: Master's degree in clinical healthcare related field.
Licensure:
Experience: 7+ years in clinical healthcare related experience. 3+ years in patient safety, clinical quality improvement, or risk management experience.
Certification/Registration: Certification in patient safety (e.g. Certified Professional in Patient Safety) or quality (e.g. Certified Professional in Healthcare Quality)
Other Skills and Knowledge:

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.