We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Principle duties and responsibilities (Essential Functions) include:

• Open door for guests and visitors and assist them to enter or leave property.
• Monitor commercial and personal vehicle traffic such as guest vehicles, limousine, buses, and taxi cabs and give direction to them on property to ensure proper parking of vehicles so as to achieve efficient flow of traffic.
• Provide information and directions to guests concerning local area of interest and activities, services, property amenities, and hour of operation.
• Keep vehicles and vehicle keys secure and safe.
• Adhere to all company procedures and policies.
• Report all cases of injuries, unsafe work conditions, and accidents to the manager.
• Take and complete trainings and certifications in safety. Protect company assets and ensure proprietary information are kept confidential.
• Follow company standard procedure in welcoming and acknowledging all guests and visitors.
• Be expectant of guest needs and meet them promptly.
• Provide assistance to people with disability.
• Thank and show genuine appreciation to guests when necessary.
• Ensure cordial working relationships with other people.
• Work effectively and support team to achieve set goals.

Work Environment:

• Must be able work in a fast-paced environment.
• Most of the work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e., freezers, loading dock.

Physical Demands:

• Ability to reach overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights
• Ability to stand entire shift.
• Must be able to lift, pull, push, and carry up to 75lbs at a time occasionally.

Expected Hours of Work:

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
• Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.

Travel:

• No travel required.

Anticipated Pay Range & Additional Job Information

$18.53-$20.42 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.