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As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the Role

We are currently seeking an OtC Specialist to join our Finance SSC team in Poland. In this role, you will support the Order-to-Cash process for our business entities and work closely with internal finance teams and customers to ensure accurate cash application, account reconciliation and resolution of payment-related queries.

Key Tasks and Responsibilities

• Ensure accurate and timely cash application and posting of intercompany wire transfers.
• Collaborate with the local team to investigate and resolve payment discrepancies.
• Prepare and distribute account statements and collection letters to customers.
• Process customer write-offs and refunds in line with company policies and approval procedures.
• Respond to emails from internal teams and customers in a timely and professional manner.
• Monitor overdue invoices and escalate unresolved accounts to the relevant teams as needed.
• Generate analytical reports and perform monthly financial reconciliations.
• Identify and implement opportunities for process improvement to enhance operational efficiency.
• Maintain a high level of data accuracy across all relevant systems.
• Provide required data and supporting documentation for audits.
• Keep comprehensive and up-to-date documentation of processes.
• Provide backup support for other OtC activities and ensure continuity of critical processes during absences.
• Support month-end closing activities and other OtC-related activities, as required.
• Perform additional tasks or responsibilities as assigned.

About You

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field, or equivalent practical experience.
• At least 2 years of experience in an Order-to-Cash, Accounts Receivable or similar finance role.
• Understanding of the Order-to-Cash cycle and related financial processes.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with internal teams and customers.
• High attention to detail and commitment to data accuracy when processing financial transactions and account information.
• Good analytical and problem-solving skills.
• Proficiency in English and Polish, both written and spoken.
• Ability to work independently, manage priorities and meet agreed deadlines.

Nice to have

• Experience working with D365.
• Experience supporting a process transition or migration.
• Experience in a shared service centre or international finance environment.
• Practical experience with cash application, customer account reconciliation, refunds, write-offs or collections support.

What we Offer

• An open and collaborative working environment where you can work independently and influence the development of the role.
• Benefits package including private medical care for you and your family, lunch card, access to MyBenefit platform, Multisport Card
• Flexible working hours, with the possibility to start between 7:30 and 9:30 a.m.
• Hybrid working model: 2 days working from home and 3 days from the office.
• Office location: Przybyszewskiego 56, Kraków.
• Business casual dress code.
• Employee volunteering opportunities and integration events.
• The opportunity to work in an international Finance SSC and contribute to process improvements.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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