Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

LOB Description:

The role provides operational support to the Investment Solutions Groups Over the Counter Derivatives product desk.  The role also provides support for the Option Overlay program and back up support to the domestic Market Linked desk and other new issue operations as required.

• Serve as a point of contact for Investment Solutions Group OTC Derivative marketers and Financial Advisors for pre-trade and post-trade OTC Derivatives inquiries.

• Review trade requests for adherence to the Lending Underwriting Guidelines.

• Work with risk analytics and credit management to determine appropriate potential exposure amounts to ensure trade is adequately collateralized.

• Assist the collateral management group in resolving aged margin calls.

• Liaise with multiple areas supporting OTC Derivative trading including Credit, Risk Analytics, Margin/Collateral, and the Product Assessment Group.

• Identify process improvement opportunities and support related projects including regulatory enhancements.

• Facilitate the payment of monthly accruing Financial Advisor production credits.

• Work with Global Banking and Markets Operations to ensure Clients are set up in back-end trading systems.

• Support the trading of OTC transactions.

• Support the onboarding of clients onto trading applications for the Options Overlay program.

Required Qualifications:

• A minimum of 1-year related experience in financial services.

• Experience supporting a financial product or marketing desk.

• Knowledge of trade life-cycle events.

• Proven ability to multi-task in a fast-paced trading environment

• Detail oriented with strong communication and interpersonal skills.

Desired Qualifications:

• An aptitude for problem solving.

• Experience with trades processing systems

• Foreign Exchange experience​​

Shift:

Hours Per Week: 

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