Skill required: Order to Cash - Cash Application Process
Designation: Order to Cash Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Why this role is important As part of the Finance Central Support Team, you will perform critical accounting, payroll, reporting, reconciliation, and financial operations on behalf of Shoppers Drug Mart (SDM) stores. This team ensures accuracy, standardization, improved compliance, and operational efficiency across the SDM store network. SUMMARY The Finance Central Support Team provides end-to-end financial processing support to SDM stores across four towers: Team members ensure that all financial processes—from vendor payments and cash posting to payroll and period-end reporting—are completed accurately, on time, and in alignment with corporate policies and regulatory requirements.
What are we looking for? Ability to perform under pressure, Problem solving skills, written and verbal communication, Ability to handle disputes, Collaboration & interpersonal skills •
Roles and Responsibilities: •DUTIES & RESPONSIBILITIES ORDER TO CASH (OTC) Scope: Accounts Receivable, Cash Reconciliation, Store Receivables Support Core Responsibilities • Input and reconcile customer charges and payments for Local AR and in LITES AR system for Quebec. • Process and reconcile AR subledger adjustments. • Review AR aging reports each period, conduct follow-ups on outstanding balances. • Complete Vendor Claim Reconciliations and submit to Central Office on schedule. • Set up AR and billing for store-to-store receivables. • Generate and distribute customer AR statements. • Maintain customer account profiles, ensuring data accuracy. • Reconcile daily cash register sales; investigate cash overages or shortages. • Ensure proper posting of daily deposits (cash and EFT) to the bank. Expanded OTC Responsibilities (AP/AR Optimization & Cross Functional Collaboration) • Review and process accounts payable transactions where OTC overlap occurs (e.g., refunds, chargebacks). • Collaborate with internal stakeholders including Accounting, Operations, and Treasury teams. • Support internal and external audit requests by preparing documentation and reconciliations. • Participate in productivity improvement initiatives related to receivables, deposit accuracy, and store cash workflows. • Assist with processing disbursements including cheques, (where OTC/AR intersects with AP). Record journal entries where required. OTC Profile – What You Bring • Minimum 3 years of experience in accounting/AP/AR preferred. • Strong understanding of receivables and disbursements best practices. • Ability to analyze processes and propose efficiency improvements. • Strong English verbal and written communication skills. • Ability to work independently and collaboratively. • Strong time management and attention to detail. • SAP experience is an asset. • Ability to prioritize and manage multiple tasks in a fast-paced environment.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.