Job Description:

Position Summary

The Operations Coordinator II provides day-to-day administrative and operational support across inbound, outbound, transportation, and staffing activities. This role serves as a key communication link between Operations leadership, warehouse associates, transportation providers, support departments, and external partners.

Operational Coordination

· Support daily workflow across inbound, outbound, inventory, and transportation.

· Monitor schedules, staffing, workload, and appointments.

· Communicate changes in priorities and escalate barriers quickly.

· Maintain visibility to daily operating priorities and outstanding issues.

· Oversee, maintain, and troubleshoot advanced operational equipment and areas

· Oversee shuttle operation to ensure outbound SLAs are met and orders ship timely.

· Perform external DMS maintenance and analyze data through the shuttle user interface to solution and address common faults and maximize throughput.

Transportation & Shipping

· Manage carrier appointments, dock schedules, and shipment coordination.

· Communicate with carriers, drivers, vendors, and internal transportation teams.

· Track shipments and resolve exceptions; escalate delays or service failures.

Administrative Support

· Maintain SOPs, work instructions, logs, and operational documentation.

· Maintain accurate records and identify trends or variances for leadership review.

· Track action items and follow up on outstanding issues.

· Support audits, compliance tasks, and continuous-improvement initiatives.

Safety & Compliance

· Support safety policies and identify and escalate safety concerns.

· Ensure required documentation is complete and compliant.

· Uphold all safety requirements, including Lock Out/Tag Out procedures and mechanical safety checks.

Qualifications

Required

· High school diploma or equivalent.

· 1–2 years of experience in warehouse operations, distribution, or transportation.

· Strong communication, organization, and data-analysis skills.

· Proficiency in Excel, Word, and Outlook.

· Ability to work effectively in a fast-paced environment.

· Ability to obtain Lock Out/Tag Out certification as needed

· Attention to detail and commitment to accuracy in labeling and order flow.

Work Environment

· May require standing, bending, lifting, and working near equipment.

· Flexible scheduling, including weekends, holidays, or overtime as needed.

Time Type:

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EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

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EEO Scholastic Policy Statement

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