One-to-One volunteers provide support to patients and families via telephone contact. Telephone conversations should foster a meaningful interaction and connection without developing a prolonged or dependent relationship. The volunteer has a commitment to follow up as agreed in conversations with patients/families, report concerns to DFCI staff, and maintain confidentiality at all times. In-person and/or social meetings are outside the scope of the program’s guidelines. Attempts will be made to connect patients/families with volunteers according to the needs expressed by the caller.  

Activities: 

A peer mentor listens and can:  

• Discuss symptoms you have experienced

• Talk about what to expect from surgery, transplant or chemotherapy

• Identify supportive resources 

• Talk about issues you are facing as a patient in your age range 

• Address issues you may face caring for your loved one 

• Discuss issues unique to survivorship 

• Guide you in talking with your child about a diagnosis 

• Workplace issues - e.g., telling your boss 

​Requirements: 

Applicant has relevant experience as a patient or family member/caregiver of a patient at Dana-Farber. One-to-One volunteers must be at least a year out of diagnosis. Participation in the One-to-One program also requires a reference from a care team member. Applicants are asked to list a reference from their care team in the application, and One-to-One Program staff may contact the medical team to ensure that the volunteer is appropriate medically and emotionally to support others in need.