About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Before You Apply

To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation video for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application.

Hours & Location 

• Location: 500 Westchester Avenue, West Harrison, NY 10604    
• Shifts (subject to availability): Monday through Friday from 9AM - 12PM, 12PM - 3 PM or 3PM - 6 PM 
• Please indicate all shifts you are available for in your application. 

Volunteer Opportunity  

We are seeking committed volunteers available for a weekly 3-hour shift at our outpatient facility in West Harrison. Volunteers at this location will provide general support to patients and staff in the lobby, chemo or Radiation Oncology areas. Applicants must be open to serving in any of these areas based on current needs. 

 As a volunteer, you may:  

• Support patient flow - escort patients and provide general navigation support within the facility as needed.  
• Assist with communication between patients, clinic front desk staff, nurses, and treatment teams as a liaison.  
• Support the front desk staff of the clinic by updating patients on wait times, providing locker room/changing instructions, and escorting patients to their appointments.  
• Help with rooming patients and wheelchair transport.  
• Provide non-clinical comfort items such as warm blankets, water, or ice.  
• Keep the unit stocked with necessary supplies, such as blankets in the blanket warmer.   
• Help staff keep the unit clean and organized, ensuring patient changing rooms are tidy, wiping down equipment with germicide wipes, or moving patient handling devices  as directed by staff. 

Who We’re Looking For  

• Age 16+ 
• Able to commit to a weekly 3-hour shift for at least 6 months. 
• If you are a former or current MSK patient, you must be out of active treatment for at least one year. 
• Friendly and comfortable engaging with patients, families, and staff. 
• Reliable and proactive. 
• Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor 

Onboarding Process (average 4–6 weeks)  

• Virtual interview (based on scheduling needs and program fit) 
• 2–3 reference checks 
• Background check & drug screen (18+ only) 
• Medical clearance (flu and other immunizations required; at applicant’s expense) 

*To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. 

Please Note 
This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff.

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.