Job Qualification
 

• Bachelor’s degree or equivalent with 3+ years of relevant experience with NetSuite ERP (Finance/Procurement/Order-to-Cash).
• Demonstrates strong knowledge and experience with NetSuite ERP, including setups, configurations, saved searches, and reports.
• Must have knowledge of Netsuite technical components scripts, workflows, etc.
• Strong analytical, problem-solving, and communication skills.
• Experience with data mapping, system integrations, and process documentation.
• Experience with system implementation or upgrades.
• Effective communicator that works well in a collaborative team setting
• Excellent communication skills, including both verbal and written.
• Excellent problem solving skills, conflict/resolution management, active listening, time management and excellent interpersonal skills.

Job Responsibilities

• Support all NetSuite Administrator related activities
• Provisioning and De-provisioning of user access and roles
• Assist users to create or edit save searches and reports
• Priorities enhancement request
• Support integration between NetSuite and other applications
• Perform root cause analysis and remediation steps
• Master record creation for customer, vendor, item, employee
• Prepare custom save searches and reports
• Other ongoing administration activities ( access, data fixes etc.)
• Create and update library of Standard Operating Procedures (SOP)
• Escalate issues with business, application owners, and /or NetSuite support team
• Provide updated steps/ runbook for any schedule system changes
• Collaboration with DEV and BA team to provide admin support
• Do sandbox refresh which includes pre and post refresh activities
• Knows basic about the Sox Audit
• CSV Import and mass update
• Ready to work in Flexible Shifts ( Rotational Shift)