Multi Skilled Operative

Location: Milton Keynes

Contract: Permanent

Salary: £37,428.13 per annum plus company van and fuel card

As a Multi Skilled Operative, you will carry out a variety of repairs and maintenance tasks. You will work independently and as part of a wider team, ensuring repairs are completed safely, efficiently and to a high standard. The role requires excellent communication skills, attention to detail and the ability to provide outstanding customer service to tenants and clients.

Working across occupied residential properties, you will deliver high-quality repairs and maintenance while providing excellent customer service. You will use your skills across multiple trades, complete work to a high standard and ensure all required documentation is accurately recorded.

About the Role:

• Carry out carpentry works as a core trade
• Undertake plumbing, tiling, plastering and decorating repairs
• Complete maintenance works within occupied domestic properties
• Repair and maintain locks and associated fixtures
• Deliver excellent customer service to tenants and residents
• Accurately complete paperwork and electronic records using a PDA
• Record completed works and coding information as required by the contract
• Communicate effectively with clients, tenants and external agencies
• Work safely and in line with company procedures and standards

Key Criteria:

• Full UK driving licence
• Own tools
• Relevant trade qualifications
• Experience across three or more trades
• Strong tiling experience
• Experience of domestic repairs and maintenance
• Knowledge of plumbing, carpentry and lock repairs
• Excellent customer service skills
• Good communication and interpersonal skills
• Ability to complete accurate paperwork and records
• Strong attention to detail

Desirable:

• Plastering experience

Benefits:

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.