Sobre esta vaga de MS - Windows Intern (6 months) na Thinkahead
Key Responsibilities:
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Support installation, configuration, and maintenance of Windows Server environments (2016/2019/2022) under senior guidance, including Active Directory, DNS, DHCP, and Group Policy
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Monitor server performance, capacity, and availability; flag issues to senior team members for timely resolution
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Support backup and disaster recovery processes, including periodic restore/DR testing
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Assist in troubleshooting incidents related to server, storage, and application performance within SLA
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Create, modify, disable, and unlock Active Directory user accounts, reset user passwords, and manage security groups.
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Perform basic administration of Windows Servers.
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Troubleshoot login, account, and server access issues.
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Monitor server health, Windows services, CPU, memory, and disk utilization.
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Review Event Viewer logs for basic troubleshooting.
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Manage file shares and NTFS permissions.
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Handle incidents, service requests, and change tasks using ServiceNow or a similar ITSM tool.
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Escalate complex issues to the L2/L3 support team when required.
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Maintain accurate ticket updates and follow standard operating procedures (SOPs).
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Collaborate with Network, Security, and Application teams on cross-functional issues and projects
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Work within shift schedules supporting 24/7 operational coverage as required
- Looking for 2026 graduates.
Required Skills & Qualifications:
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Bachelor's degree in IT, Computer Science, or related field
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0–1 year of experience in server administration or a related role (internships/academic projects welcome)
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Basic understanding of Active Directory, Server Administration, DHCP, DNS, Group Policy, and file/print services
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Basic networking concepts (IP, DNS, Ping, RDP)
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Good troubleshooting and communication skills
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Exposure to backup tools, or willingness to learn quickly
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Familiarity with PowerShell scripting is a plus
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Preferred: MCSA/MCSE, Azure Administrator certification, and exposure to cloud environments (Azure/AWS)