Job Description:

Job Family Definition:

Leads internal project to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing. Manages corporate and third party vendor efforts to plan, build and implement solutions to internal problems and issues.

Management Level Definition:

We are seeking a Managed Services Federal Project Manager (PM) to drive projects, operations, and execution of a secure cloud environment in the federal space. This role is responsible for driving key operations, including but not limited to projects, daily operations, audits, and documentation for the IT Operations Center teams, aligning their activities with program priorities, schedules, and coordination with the customer.

The PM acts as the operational bridge between the Program Leader, HPE CSP technical teams, customer’s operations, and federal stakeholders, translating program objectives into actionable daily execution plans. This role requires organization, project management fluency, an understanding of IT operations, and the ability to direct, sequence, and govern operations work across teams.

Responsibilities:

Operations Project Leadership

• Drive day-to-day execution of IT operations and cloud service activities in support of overall program objectives.
• Convert program priorities into weekly and daily execution plans for CSP and MSP teams.
• Own operational projects, task sequencing, and documentation management across infrastructure, platform, security, and service operations.
• Ensure technical teams are aligned on scope, priorities, and timelines, escalating conflicts or risks to the Program Leader as needed.
• Manage operational readiness support for new capabilities, changes, and releases, ensuring smooth transition to steady-state operations.
• Build and maintain documentation covering engineering, security, compliance, and operational activities.

CSP / MSP Coordination & Execution Management

• Serve as a coordination point between the HPE CSP and the MSP.
• Define and manage daily projects, tasks, and responsibilities between CSP and MSP teams.
• Ensure MSP operational activities align with CSP security controls and service expectations.
• Coordinate communications, documentation, and execution across teams.
• Track operational issues to resolution, ensuring accountability and timely closure.

Schedule, Risk, and Dependency Management

• Identify and manage cross-team dependencies, constraints, and operational risks.
• Proactively surface risks, impacts, and execution issues to program leadership.
• Ensure operational milestones align with ATO, audit, and compliance timelines.

Governance & Service Management

• Oversee adherence to ITSM processes including incident, problem, change, configuration, and release management.
• Participate in and support Change Control Boards (CCB) and technical readiness reviews.
• Ensure operational processes meet MS and federal governance, security, and availability requirements.
• Monitor operational KPIs, SLAs, and service health metrics; drive corrective actions where needed.

Operational Oversight

• Manage activities as an operational project, ensuring technical teams deliver required artifacts and evidence on schedule (example: RMF and ATO).
• Manage projects and tasks for operations and customer success.
• Coordinate engineering, security, and operations teams to support: Initial ATOsRenewalsInterim ATOsInherited controls and reciprocity efforts
• Help support and maintain integrated timelines linking technical remediation, POA&M closure, and continuous monitoring activities.
• Support operational interface to AO, ISSO/ISSM, SCA/3PAO, and system owners.
• Drive improvements based on operational metrics, audit findings, and lessons learned.

Security Documentation & Evidence Execution

• Support production, updates, and operational maintenance of security documentation, including:   System Security Plan (SSP)SAP / SARPOA&MControl implementation evidenceContinuous Monitoring artifactsConfiguration, Incident Response, and Contingency Plans

Team Enablement & Execution Support

• Support teams by clearing blockers, prioritizing work, and ensuring resource alignment.
• Foster disciplined execution, accountability, and operational excellence.
• Support technical leads with operational execution.

Education and Experience Required:

• US Citizenship Required
• Federal background check may be required
• Work Model: Hybrid
• First Level University degree. 5+ years in project management roles or in like roles/businesses.

Knowledge and Skills:

• Strong project management skills with emphasis on execution, scheduling, and operational coordination
• Ability to translate project and task execution into clear status, risk, and impact reporting
• Proven experience working in IT operations, cloud services, or infrastructure programs in federal environments
• Understanding of ITSM, service operations, and MSP/CSP delivery models
• Working knowledge of: Project ManagementITIL v4 and Agile concepts
• Confident communicator with engineers, operations staff, and federal stakeholders

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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