• Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal). 

• Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position. 

• This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures. 

• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Completes all required training on time. 

• Follow defined protocol for escalation underwriting and pricing exceptions. 

• Take applications by completing URLA on laptop. 

• Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations. 

• Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management. 

• Work with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing. 

• Communicate appropriately and timely with branches and/or applicants providing updates and status reports. 

• Maintain high levels of customer service while managing each applicant's and Fifth Third expectations. 

• Attend and participate in all Mortgage and Consumer Lending sales meetings, calls and training as required by management. 

• Collect application fees on loan applications per policy. 

• Participate in One Bank making appropriate referrals to other lines of business. 

MINIMUM KNOWLEDGE AND SKILLS REQUIRED: 

• High school diploma or equivalent mandatory. Four-year college degree preferred. 

• Demonstrated organizational skills. 

• Strong written and verbal communications skills. 

• Demonstrated teamwork and customer service skills. 

• Ability to maintain an intense optimism and focus on achieving goals even under adversity. 

• Proven computer skills. 

• Basic sales technique skills. 

• Strong desire to excel in a competitive environment. 

• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.