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Mercy Retirement and Care Center

Oakland, CA

This role pays $170,000 to 190,000 per year DOE.

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults?

Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

We are hiring a Health Care Administrator (HCA) to provide strategic and operational leadership for the Care Center - Skilled Nursing Facility (SNF) at Mercy Retirement and Care Center. This role is responsible for ensuring high-quality, cost-effective care aligned with Elder Care Alliance’s mission to support older adults with dignity, respect, and meaning. The HCA directs daily operations, oversees regulatory compliance, drives quality improvement, and manages departmental budgets, staffing, and program development.

Our Health Care Administrator:

• Develops, implements, and evaluates policies, procedures, goals, and strategies that align with ECA’s mission and meet resident and organizational needs.
• Manages day-to-day operations of the Skilled Nursing Program at Mercy Retirement and Care Center, ensuring regulatory compliance and high standards of care.
• Leads Quality Improvement Programs and regulatory initiatives to maintain excellence in care and full compliance with federal, state, and local regulations.
• Ensures readiness for audits, surveys, and inspections by continuously monitoring operations, documentation, and service quality.
• Maintains comprehensive knowledge of Medicare/Medi-Cal reimbursement rules, Title 22, CMS Conditions of Participation, and accreditation standards.
• Ensures all programs are compliant and trains relevant staff on evolving policies and procedures.
• Assists in the development of annual operating and capital budgets.
• Manages expenses within approved budgets and reports variances with corrective action plans to the Executive Director.
• Partners with the Director of Nursing, VP of Wellness, and other departmental leaders to align clinical practices, address operational issues, and implement best practices across the continuum of care.
• Establishes and nurtures relationships with external agencies, referral sources, regulatory bodies, and community partners to ensure service viability and public awareness.
• Supports community outreach and public education efforts related to skilled nursing and senior care services.
• Provides education, mentorship, and development opportunities for staff in a culture of learning and continuous improvement.
• Participates in relevant Board committees and provides accurate, timely reports and recommendations.
• Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals
• Other duties as assigned

What you need to succeed:

• Bachelor’s degree in nursing home administration, public health, gerontology, nursing, or related field (or equivalent experience).
• Current California Nursing Home Administrator (NHA) License required.
• Minimum 5 years of experience as a single-site NHA or 3 years in a multi-site NHA role.
• Proven success in managing SNF operations, compliance, and staffing in a senior living or long-term care environment
• Strong organizational, analytical, and program development capabilities.
• Excellent communication and interpersonal skills.
• Ability to build consensus and lead in a matrixed organizational structure.
• Regulatory acumen with a collaborative leadership style.