Job Summary: Data enter the prescription drug information from applications submitted by agents for Medicare Supplement Insurance.  Identify any problems with the prescription drug information section of the application and make outbound phone calls to obtain needed information required for processing.
        
Primary Responsibilities other duties may be assigned as necessary: 
    Using a web-based program, data enter the prescription drug information into the database, ensuring that prescription drug name, date originally prescribed, dos    age and frequency are captured correctly.
    Recognize misspelled prescription drug names, recognize accurate dosages, and should have a use of general knowledge of what a prescription medication can be commonly used to treat.
    Make outgoing calls to agents for information that is left blank or unclear in the prescription drug information section of the application.
    Produce and send outbound electronic notices to agents related to delays, problems and/or missing information.
    Assist with data entering applications using the main frame computer system.

Primary Skills & Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   
    High school diploma or GED equivalent
    Six months to one-year of related experience or minimum one-year experience in an advanced clerical position using independent judgement
    Ability to read and interpret documents such as procedure manuals and written handouts.
    Insurance background preferred
    Familiarity with Microsoft Office products
    Excellent communication and documentation skills
    Ability to multi-task, prioritize, and manage time effectively and efficiently
    Reliable transportation and the ability to be punctual and dependable
    Ability to work scheduled shifts, rotate schedules with other employees for proper department staffing needs and work overtime as needed.
    Proven prescription drug knowledge; Pharmacy background preferred
    May have agent license but no active appointments

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.