Job Description Summary

Manages full‑cycle credentialing and reappointment processes and provides administrative and operational support to department, medical staff governance and committees, exercising independent judgment within established bylaws and policies.

Preferred Qualifications:
• CPCS and/or CPMSM certification preferred. If not certified, must be working towards certification and obtain within 24 months of hire.
• Experience supporting Credentials Committee or MEC.

Knowledge, Skills, and Abilities:
• Working knowledge of medical staff bylaws and credentialing standards.
• Knowledge of Joint Commission, CMS, and state regulatory requirements.
• Strong organizational, analytical, and customer service skills.
• Familiarity with credentialing software systems.
• Ability to manage multiple priorities independently

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004926 SYS - Credentialing and MSO

Pay Rate Type

Hourly

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Job Description

Medical Staff Services & Governance

• Serve as a resource to medical staff officers, department chairs, committee chairs, and administrative leaders.

• Coordinate and support medical staff and committee meetings.

• Prepare agendas, minutes, and committee documentation in accordance with medical staff bylaws, rules, regulations, and policies.

Credentialing & Privileging

• Review credentialing and reappointment applications for medical staff and advanced practice providers.

• Conduct comprehensive review of primary source verification completed by CVO in compliance with TJC, DNV, NCQA, CMS, and state regulatory requirements.

• Prepare credentialing files for medical staff committees and governing body review.

• Monitor and track licensure, board certification, DEA registration, professional liability insurance, and OIG/GSA exclusions.

• Identify credentialing issues, discrepancies, or red flags and escalate appropriately.

Regulatory & Communication

• Ensure compliance with medical staff bylaws and policies.

• Serve as liaison to providers and internal stakeholders.

• Assist with survey readiness and audit activities.

• Maintain accurate, complete, and audit‑ready credentialing and medical staff records.

Collaboration & Communication

• Serve as a liaison between medical staff, administration, human resources, compliance, quality, and other departments.

• Provide guidance and education to providers regarding credentialing, privileging, and medical staff requirements.

• Respond professionally and confidentially to sensitive inquiries.

Leadership & Mentorship

• Provide training, mentoring, and functional guidance to Credentialing Specialists.

• Participate in policy revisions, workflow optimization, and system implementations (e.g., credentialing software).

Additional Job Description

A high school diploma and five years relevant experience in business management, public administration or administrative services; or a bachelor's degree and three years experience in business management, public administration or administrative services.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees