Job Category:

Work Shift/Schedule:

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Ensures that patient information is available electronically in a timely manner. Facilitates other departments, physicians, hospital personnel and outside health care providers access to this information for continuing patient care. Primary responsibilities include customer service, chart procurement and reconciliation, queue maintenance, chart preparation for transport, and other duties as assigned.
 

Minimum Job Qualifications

• Licensure or other certifications: High School Diploma or GED

• Educational Requirements:

• Minimum Experience: Three (3) to six (6) months on the job training to develop skills necessary to perform all the job functions. Experience with computers and other office equipment required.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: One (1) year recent healthcare experience.  Knowledge of medical records and Microsoft Office experience.

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to organize material and prioritize time

• Good telephone and interpersonal skills

• Basic personal computer and keyboard skills

• Ability to maintain close concentration during performance of tasks with frequent interruptions. Must maintain patient confidentiality at all times. Ability to communicate both verbally and in written form necessary. Courtesy, tact, and patience must always be utilized when communicating to others. Ability to perform duties accurately and meet deadlines required.

Essential Tasks and Responsibilities

• Responsible for retrieving records for patients, scanning, attaching of hard paper copy Medical Records to be imported electronically into GEMMS electronic health record system, Records Processing.

• Responsible for Chart Preparation including reprint and check schedules for any changes the day before for all physicians, lab, and Stress room procedures twice a day: once first thing in the morning and again at 3pm. Request any outstanding Medical records needed for charts on schedules 2 weeks out.  Request the documents stated in the Impression/Plan and orders in each chart on the schedules. Print ALL appropriate documents off the hospital portal for ALL hospital follow-ups and new patients. New patient charts also request records from PCP and referring doctors. If there cannot be any records found call patient and ask if the patient has any records anywhere. Create a sticky note in chart to post status of records if having trouble. Check any patients chart if MR# is less than 6 digits to make sure that the patient doesn’t have a paper chart. If patient has a paper chart, attach appropriate old records in electronic chart. Check and correct each patient’s chart that is on the schedules for any mislabeled, any duplication, and any documents that are dated wrong. Attached is a list of what is expected to be requested for the charts preparation. When you have on your schedule a patient that is a HOSPITAL F/U go in to the portal the day before and just double check those charts to make sure that you are not missing any hospital records.

• Responsible for scanning selected hard copy documents. Scan selected documents into scanner; importing them into the electronic GEMMS system. Mark Pages appropriately to signify that they have been scanned.

• Responsible for attaching selected documents. Attach documents that are scanned into appropriate document section of each patient’s charts.

• Record Processing. Separate loose paper documents according to what needs to go into the chart and what needs to go onto the YELLOW FOLDER for the doctor’s review and sign. Print out orders for each doctor, request the records that are needed, once records are received mark order done, email nurse to notify nurse of records and put records in the doctor’s YELLOW SIGN folder.   Responsible for periodically checking and picking up documents in green scan folders in the pods. When loose paper documents are returned with Physicians initials, scan in electronic GEMMS systems and attach documents to appropriate document section. Fax or mail out outside medical records request along with filling out invoices and recording them in the outside medical records request log.

• Miscellaneous duties assigned including, but not limited to: Responsible for answer phone calls for Medical Records (outside lines, in-house calls and hospital lines), Responsible for attaching documents in the selected inboxes, Check unread mail in ECIS and complete what asked, Fax office notes to PCP.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Light,% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.