Medical Receptionist (Per Diem)

Job Description

Employment Type: Per Diem, Non-Exempt

Location: Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN 55116

Compensation: $24.00/hour

Who we are

Herself Health provides primary care designed for women 65 and older. Our model addresses the needs of women later in life, including post-menopausal care, bone health, weight management, and mental, social and emotional well-being. We bring personalized care and meaningful relationships to the communities we serve.

Our Mission: We deliver exceptional, compassionate, and high value advanced primary care for the unique needs of maturing women, empower HER to live a healthier, fuller life.

How you will work

We look for colleagues who put patients first, collaborate across teams and take ownership of their work. You bring curiosity, sound judgment and a willingness to learn, using feedback and data to improve how we care for patients and support one another.

Our values guide how we work, make decisions and show up for our patients and one another. We bring them to life through our everyday actions:

Her, First — We center every decision on the women we serve.

Curious, Always Learning — We ask questions, seek feedback and keep improving.

Own it, Act — We take responsibility, follow through and solve problems.

Together, Unstoppable — We share knowledge and support each other to deliver better care.

About the role

You will work closely with patients and interdisciplinary care team to ensure a seamless and positive patient experience at every touchpoint. This role is ideal for someone who is flexible, dependable, and passionate about helping women thrive in their later years. With the Highland Park Clinic as your home clinic, this position may be required to float to other locations from time to time.

What you will do

• Float to various clinic locations to provide coverage as needed
• Greet and check in patients warmly upon arrival to ensure a welcoming experience
• Handle all front desk operations including, but not limited to, answering phone calls, scheduling appointments, addressing patient inquiries, and screening calls
• Assist with patient appointments, including intake paperwork, check-in/check-out, and follow-up coordination
• Maintain and update patient records in accordance with compliance guidelines
• Support clinic operations by managing referrals, prescription requests, and other clerical tasks
• Work closely with the clinical team to support overall patient flow and clinic efficiency
• Access and gather relevant medical history and referral information when appropriate
• Ensure a high standard of professionalism, confidentiality, and service in every patient interaction

Preferred qualifications

• Previous experience as a medical receptionist or in a healthcare admin role
• Demonstrated ability to manage a variety of administrative responsibilities
• Proficient with electronic medical records (EMR) and basic computer skills
• Strong interpersonal and communication skills; a true “people person”
• Ability to travel reliably between clinic locations based on scheduling needs

Schedule and additional role details

Shift Information: Shifts are typically a full day, 8am - 5pm Central Time sometime between Monday - Friday. No overnight shifts, no weekend shifts. There is no guarantee of specific hours.

Equal opportunity

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

Compliance expectations

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.