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Work Shift

Work Day(s)

Shift Start Time

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Experience

• No minimum experience required

Preferred Qualifications

• One year of experience in pediatrics, including obtaining vitals and assisting clinical staff with patient care, phlebotomy, and specimen collection procedures

Education

• High school diploma or equivalent
• Completion of a medical assistant training program from an accredited school, emergency medical technician, hospital-based training as a patient care technician, or equivalent

Certification Summary

• Basic Life Support (BLS) within 30 days of employment
• Certified Medical Assistant (CMA) from American Association of Medical Assistants, Registered Medical Assistant (RMA) from American Medical Technologists, Certified Clinical Medical Assistant (CCMA) from National Healthcareer Association, National Certified Medical Assistant (NCMA) from National Center for Competency Testing, Registered Medical Assistant (RMA) from American Allied Health, or Registered Medical Assistant (RMA) from American Registry of Medical Assistants.

Knowledge, Skills, and Abilities

• Initial competencies, as defined by the department, must be completed within three months of hire
• Reflects professional image and possesses excellent communication, organizational, interpersonal, and teamwork skills Completes assigned tasks/orders from practitioners
• Demonstrates competency in phlebotomy skills, resulting in proper and safe collection of laboratory specimens
• Demonstrates competency during intake process, inclusive of accurate vital signs
• Full time 1.0 FTE

Job Responsibilities

• Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
• Completes assigned tasks/orders from practitioners.
• Demonstrates competency in phlebotomy skills, resulting in proper and safe collection of laboratory specimens.
• Demonstrates competency during intake process, inclusive of accurate vital signs.
• Provides and documents continuous visual monitoring of behavioral based patients and patients at risk as assigned by licensed professional nurse and using age and developmentally appropriate standards. This includes proactively maintaining a safe environment for the patient by providing 1:1 continuous, uninterrupted monitoring and reporting potential unsafe and harmful behaviors.
• Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
• Performs multiple, concurrent tasks in frequently stressful and fast-paced environment while maintaining strong internal and external customer service standards.
• Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
• Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
• Understands and complies with infection control, safety, and Occupational Safety and
• Health Administration procedures and regulations.
• Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.