By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE:  To process and resolve marine claims for customers; to maintain communication, and to provide detailed explanation of settlement and fees.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement.
• Receives and reviews new claims and maintains data integrity in the claims system.
• Assigns surveyors as needed.
• Reviews survey reports and insurance policies for proper coverage.
• Prepares settlement documents and requests payment for the claim and expenses.
• Determines coverage of claims with proper limits and deductibles in accordance with policy information.
• Works with outside engineers, surveyors and various vendors.
• Conducts claim file activities including evaluation, investigation, litigation management & resolution.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Valid driver's license and current insurance coverage required, along with motor vehicle record that meets necessary requirements.  Appropriate state adjuster license is required.

Experience
Three (3) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Knowledge of standard marine policies
• Good oral and written communication skills
• PC literate, including Microsoft Office products
• Good customer service skills
• Good organizational skills
• Ability to work independently and in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100k-$120k/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.