Core Responsibilities

• Provides leadership in hiring, coaching, talent development, performance management, and compensation decisions in accordance with Human Resources policies and procedures.

• Partners with Enterprise, Solution, and Domain Architects to define AI/ML solution architectures and translate strategic initiatives into executable roadmaps, epics, and engineering workstreams.

• Leads cross-functional delivery across Product, Data Science, Platform, and Engineering teams, driving solutions from concept through production while ensuring alignment to business objectives and enterprise standards.

• Establishes engineering practices, reusable frameworks, and platform capabilities that improve scalability, consistency, and delivery efficiency across AI/ML initiatives.

• Oversees the design, implementation, and evolution of data, feature, and model pipelines to support reliable and scalable AI/ML solutions.

• Applies expertise in machine learning, statistics, optimization, and experimentation methodologies to operationalize predictive and decision-support capabilities.

• Evaluates data quality, feature readiness, and model inputs in partnership with Data Science teams to support successful model development and deployment.

• Drives operational excellence through automation, observability, monitoring, incident management, and continuous improvement practices for production AI/ML systems.

• Ensures adherence to enterprise governance, security, risk, compliance, and model lifecycle management requirements.

• Engages business and technology stakeholders to understand objectives, assess opportunities, and translate complex requirements into actionable technical solutions.

• Supports departmental planning, prioritization, and execution of strategic objectives while balancing delivery commitments, operational needs, and organizational goals.

• Establishes scalable operating models, support processes, and service standards that enable long-term sustainability of AI/ML products and platforms.

• Communicates technical strategy, solution recommendations, delivery progress, and business impact to senior technology and business leaders.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

• Minimum of eight years related work experience.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.