Find your calling at Mercy!

The Manager of Support Services is responsible for multiple non-clinical support services which may include a combination of environmental services, food services, patient transport, voice services, shuttle services, and specialty equipment. This leader is responsible for daily operation, recruitment and retention, staffing and scheduling, ordering and receiving, and overall performance of the department. The Manager is the primary point of contact for this department and facilitates all communication regarding transport within the hospital amongst other pertinent teams (vendors, clinical staff, leaders, doctors, coworkers). Due to the nature of the department providing 24/7 staff to the hospital this leader can expect to work some flexible hours at times and should anticipate visiting each shift at an appropriate frequency to be determined with their leader.

Position Details:

Minimum Qualifications:
Education: High School diploma or equivalent
 

Preferred Qualifications:
Education: Bachelor's degree in health, business administration, or related field
Experience: 3 years' experience in leadership with direct employee oversight, patient transport experience in healthcare environment, 1 year healthcare experience

Skills, Knowledge, Abilities: 
Strong computer skills
Comfortable with technology

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.