Manager, Database Administration (DBA)

Team TAG | Chicago, IL | Full-Time

About the job

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth, we are very pleased to offer a new opportunity to join our dedicated team as Manager, Database Administration.

The Manager, Database Administration is a hands-on leadership role responsible for the health, performance, and security of the databases that power TAG’s business. You will lead a team of three to six Database Administrators, set the standards for how we run Microsoft SQL Server, PostgreSQL, and NoSQL technologies such as MongoDB Atlas, and stay close enough to the technology to step in when a tough problem needs an experienced hand.

As our applications move toward a microservices architecture, you will partner with engineering, security, and operations teams to shape database designs that are scalable and resilient. This is a role for someone who enjoys developing people as much as solving a difficult performance problem, and who can explain the trade-offs clearly to both technical and non-technical colleagues.

Responsibilities

• Lead, coach, and retain the DBA team; set goals, assign and balance workload, and conduct regular performance reviews with individualized development plans.
• Define the hiring standard for DBA roles and partner with talent acquisition to attract and onboard strong talent.
• Lead training sessions and workshops and encourage a culture of knowledge sharing and continuous learning.
• Serve as the escalation point for the team’s most complex technical issues.
• Set standards for the installation, configuration, and maintenance of Microsoft SQL Server Enterprise, PostgreSQL, and NoSQL solutions.
• Guide query optimization, index design, data compression, and resource management to keep databases performing at their best.
• Use Extended Events and other monitoring tools to identify and resolve issues before they affect users, and step in hands-on for critical incidents.

Annual Salary Range: $156,000-$177,000 plus 10% annual target bonus, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match​