The Opportunity

As Flexport scales its Accounts Payable operations, we are looking for a Manager, Accounts Payable based in Vietnam to lead a team of AP Associates supporting invoice processing, freight auditing, and account reconciliation. Reporting to the Senior Manager, Accounts Payable & Freight Audit, this is a hands-on leadership role that blends people management, process ownership, and technical fluency in automation and AI-driven process design. The ideal candidate combines strong AP and freight audit expertise with the ability to build practical automation solutions directly, while identifying and escalating opportunities for broader AI-enabled improvements across the function.

What You’ll Do

Team Leadership

• Lead and develop a team of 10–12 AP Associates across invoice processing, freight audit, and account reconciliation functions, ensuring consistent performance management, coaching, and a collaborative team culture
• Partner with the Senior Manager, Accounts Payable & Freight Audit, and cross-functional stakeholders to align on priorities, process improvements, and resourcing needs

Operational Excellence

• Oversee the accuracy and timeliness of high-volume invoice processing, freight invoice auditing, and account reconciliation across the team
• Review and resolve complex or escalated billing disputes, discrepancies, and reconciliation variances, partnering with carriers, vendors, and internal stakeholders as needed
• Ensure adherence to company policies, contractual terms, and regulatory requirements across all processing, freight audit, and reconciliation activities
• Maintain working knowledge of multi-country tax, invoicing, and regulatory requirements relevant to the team’s expanding scope, ensuring operations remain compliant as responsibilities grow

Automation & Continuous Improvement

Build and deploy practical automation tools and AI-enabled workflows directly, while identifying and escalating additional opportunities that improve AP automation, operating efficiency, and scalabilityAnalyse and report on team performance and the impact of process or automation changes, recommending continuous improvements with a focus on accuracy, efficiency, and execution speed

What You’ll Bring

• Bachelor’s degree in Finance, Accounting, or a related field
• 5+ years of experience in Accounts Payable, freight auditing, or related finance operations, including experience managing or developing a team
• Hands-on experience with AP systems, ERP platforms (e.g. NetSuite), and freight audit tools
• Experience building or implementing automation tools or AI-enabled workflows, with the ability to identify further opportunities for improvement
• Strong understanding of invoice matching, freight rate structures, account reconciliation processes, and accessorial charges
• Working knowledge of multi-country tax, invoicing, and regulatory requirements, with the ability to apply this knowledge as the team’s scope expands beyond Vietnam
• Strong knowledge of financial controls, compliance frameworks, and audit metrics
• Excellent communication and stakeholder management skills, with the ability to work effectively in a matrixed, multi-country environment