Overview:

Processes and supports Letter of Credit transactions in adherence to ICC (International Chamber of Commerce) guidelines to minimize risk to the Bank.

Primary Responsibilities:

• Process amendments of Commercial and/or Performance/Financial Standby Letters of Credit for customers in a timely and accurate manner.
• Provide cross-training assistance for less experienced staff; provide management feedback on progress of cross-training efforts.
• Participate as a member of letter of credit project teams as required.
• Identify fraudulently presented items through use of International Trade Finance (ITF) policies, procedures and controls.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisor/Managerial Responsibilities:

Education and Experience Required:

High school diploma or equivalent (GED) and a minimum of 3 years’ work experience

Strong customer service skills

Strong verbal and written communication skills

Education and Experience Preferred:

International Trade Operations experience

Commercial lending experience

Knowledge of pertinent Bank systems

Physical Requirements:

N/A

Location