Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

With team accountability at the forefront of your work ethnic and knowing the sacred trust placed upon us by those we are serving, the Phlebotomist is the laboratory’s front-line personnel when it comes to the collection of blood samples for laboratory testing. The Phlebotomist also performs clinical laboratory pre-analytical laboratory services. This includes knowledge and competency in the following operating systems: Test requests (i.e. requirements for filling out test request forms, authorization to accept verbal orders, etc.), Specimen collection, Specimen Transport, and Specimen Receipt/Processing. The Phlebotomist will also perform ordering, distribution and stocking of laboratory supplies and provide a communication link from hospital personnel and technologists, section supervisors, and Laboratory Manager.

Required Behaviors: 

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC’s values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• High School diploma or equivalent
• Good communication and computer skills

Preferred Qualifications:   

• Previous laboratory skills preferred
• Phlebotomy certification

Duties and Responsibilities:

Collects and processes specimens in a manner that optimizes final test results. This includes:

• Patient preparation
• Specimen identification standards according to CLSI
• Instructions for blood and non-blood collections, including drug screen collections
• Skilled in venous puncture and capillary punctures
• Special handling requests
• Specimen collection priorities
• Is fully competent with performing waved testing
   

Fully competent with specimen receipt and processing. This includes:

• Laboratory orders with specimen receipt in lab
• Receipt date/time documentation
• Specimen storage and maintaining specimen stability
• Unacceptable specimen rejection and notification
• LIS accessioning system, continued specimen identification, security, and integrity
   

Knowledge and competency in requirements for a test request. These include:

• Instructions for completion of test request forms
• Instructions for clinical information; diagnosis code
• Instructions for specimen source documentation
   

Other Duties:

• May occasionally drive a hospital vehicle to collect blood samples
• Understands the Medicare medical necessity procedure for collection of specimens and handling of Advanced Beneficiary Notice (ABN)
• Authorized to accept and document verbal phone orders
• Knowledge of laboratory testing and computer skills
• Knowledge of computer downtime procedures
• Competent with protocol for minimization of large draw volumes
• Provides communication link from hospital personnel and technologists, section supervisors and/or laboratory director
• Maintains certification and skills for direct patient care. This also includes annual CEUs, safety and laboratory competency requirements.
• Security access to LIS to complete required duties
• Orders, distributes, and stocks laboratory supplies
• Make sure that scheduling needs are communicated to the section supervisor or laboratory director
• Participate in laboratory meetings
• Demonstrates teamwork by example in day-to-day coordination of duties with other staff, by accepting an equitable amount of callback, weekend, and holiday work assignments.
• Successful performance will be monitored by specimens per year lost for testing due to unsatisfactory identification, improper collection, storage or technique
• All patients and physicians and physician office personnel will be communicated with in a courteous, friendly, and professional manner. No more than two valid client complaints per calendar year.
• Other duties as assigned
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:

                           Safety, Courtesy, Effectiveness, and Stewardship

• Employees are held accountable for all duties of this job description

Physical Demands and Environmental Work Conditions:

• Physical working environment may include, but not limited to, any of the following hazards: chemical, electrical, mechanical, biohazard waste, explosive, radiation, etc.
• Environmental conditions may include, but not limited to, variations in temperature, noise, odors, etc.
• While performing the duties of this job, the employee is required to constantly stand and walk
• The employee frequently is required to stoop, crouch and twist
• The employee is occasionally required to kneel, squat and sit
• Functional physical demands include manual dexterity, fine motor skills and reaching
• The following senses will be needed for essential duties of the job: speech, vision, hearing, smell and touch