Healthier Communities. Healthiest Lives. Together.

JOB DESCRIPTION:

The Laboratory Assistant performs four essential roles in the function of the Laboratory:

1)     Lab Customer Service

2)     Phlebotomist

3)     Lab Order Entry including handling of patient information and test results.

4)     Specimen Processing and Shipment of samples to Reference Labs

• Provides exceptional customer service to all stakeholders in a manner that supports the mission, vision and values of the Laboratory and UVMH
• Obtains specimens for testing according to policies, procedures and regulatory requirements
• Performs administrative duties to meet the needs of the laboratory department and the customers served by the laboratory
• Processes specimens prior to testing, ensuring quality and adhering to established policies and procedures
• Works collaboratively with coworkers, technologists and other staff within department and in other departments throughout the organization
• Uses a variety of communication skills to meet the needs of the laboratory department and the customers served by the laboratory
• Participates in continuing education and departmental development functions to support professional growth and departmental initiatives

EDUCATION:

Able to read, write and speak the English language

High School Diploma or equivalent

EXPERIENCE:

Phlebotomy Certification from a nationally recognized agency is highly recommended

Phlebotomy experience is a plus

Computer entry or word processing skills required

Working knowledge of medical terminology desirable

Good interpersonal communication skills required

Approximately six months to a year is required to learn the job for satisfactory performance. The Laboratory Director will evaluate this.