ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Title: Lab Analyst III

Location: On-Site San Antonio TX 78232

What you will do: You will perform technical assignments and testing in the Laboratory Department

Key Responsibilities include:

• Conduct complex laboratory testing, analyses, and troubleshooting activities in accordance with established procedures, regulatory requirements, and quality standards, ensuring the accuracy, reliability, and integrity of study data.
• Review, interpret, and evaluate laboratory results and trends, providing detailed technical assessments and recommendations to support clinical research studies and operational objectives.
• Serve as a subject matter expert for assigned laboratory systems, methodologies, and instrumentation, providing technical guidance and support across the laboratory.
• Lead quality control, quality assurance, method validation, and equipment qualification activities, including investigation and resolution of deviations, out-of-specification results, and laboratory issues.
• Drive continuous improvement initiatives by identifying opportunities to optimize laboratory workflows, improve efficiency, enhance data quality, and strengthen compliance processes.
• Collaborate with cross-functional stakeholders, including Clinical Operations, Data Management, Quality Assurance, Project Management, and Sponsors, to support study execution and laboratory deliverables.
• Lead or support the implementation of new technologies, instrumentation, assays, and laboratory processes while ensuring appropriate validation and documentation requirements are met.
• Author, review, and approve laboratory documentation, including SOPs, work instructions, validation protocols, deviation reports, CAPAs, and technical reports.
• Mentor, train, and provide technical leadership to junior laboratory personnel, fostering development of laboratory skills, regulatory knowledge, and best practices.
• Support inspection readiness activities and participate in internal audits, sponsor audits, and regulatory inspections as required.
• May act as a lead analyst or laboratory coordinator for assigned studies, projects, or functional areas, ensuring timely completion of laboratory deliverables and adherence to study timelines.

Your Profile: You will bring advanced scientific laboratory experience along with demonstrated technical expertise, leadership capabilities, and a commitment to quality and compliance in a regulated environment.

Required Qualifications and Experience

• Bachelor's degree in a relevant scientific discipline, Clinical Laboratory Science, Medical Technology, Biology, Chemistry, or a related healthcare field.
• Current Medical Technologist (MT/ASCP), Medical Laboratory Scientist (MLS/ASCP), or Medical Laboratory Technician (MLT/ASCP) certification through the American Society for Clinical Pathology (ASCP), maintained in good standing throughout employment.
• 5+ years of laboratory experience in a clinical research, diagnostic, pharmaceutical, biotechnology, healthcare, or other regulated laboratory environment.
• Advanced knowledge of laboratory methodologies, analytical techniques, instrumentation, regulatory requirements, and quality systems applicable to laboratory operations.
• Experience troubleshooting complex laboratory issues, validating laboratory processes, implementing corrective and preventive actions (CAPA), and supporting sponsor audits and regulatory inspections.
• Proficiency with laboratory information management systems (LIMS), laboratory software applications, and data analysis tools.
• Experience developing, reviewing, and maintaining laboratory documentation, including SOPs, validation records, and quality documentation.
• Demonstrated experience serving as a technical lead, study lead, subject matter expert, or mentor within a laboratory environment.
• Strong analytical, organizational, problem-solving, and project management skills, with the ability to manage competing priorities and drive continuous improvement initiatives.
• Excellent communication, collaboration, and interpersonal skills, including experience training, coaching, and mentoring laboratory staff.
• Working knowledge of applicable regulatory and quality standards, including GCP, GLP, GMP, CLIA, CAP, COLA, and other relevant industry requirements.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply