Key Account Manager (KAM) – Sales Value | Ingram Micro

Build Strategic Partnerships and Drive High-Value Business Growth

At Ingram Micro, you'll have the opportunity to manage and grow strategic customer relationships while driving business expansion across a diverse technology portfolio. As a Key Account Manager within the Sales Value organization, you will serve as a trusted advisor to our partners, helping them unlock new opportunities, accelerate growth, and maximize the value of their technology investments.

This role is ideal for professionals who are passionate about business development, customer engagement, and creating long-term partnerships that deliver measurable results.

Why Join Ingram Micro?

• Own Strategic Customer Relationships

Manage a portfolio of high-value partners and become a key contributor to their business success and growth.

• Drive Meaningful Business Impact

Directly influence revenue, profitability, customer retention, and market expansion through strategic account planning and execution.

• Access a Broad Technology Ecosystem

Work with leading global technology vendors and a comprehensive solutions portfolio spanning cloud, infrastructure, cybersecurity, data center, networking, and end-user solutions.

• Accelerate Your Professional Growth

Join a global technology leader committed to developing talent through continuous learning, mentorship, and career advancement opportunities.

• Thrive in a Collaborative Environment

Partner with sales, vendor, marketing, operations, and technical teams to deliver innovative solutions and exceptional customer experiences.

What You'll Do

• Develop and execute strategic account plans to achieve revenue and profitability goals.

• Build trusted relationships with key decision-makers and stakeholders within assigned accounts.

• Identify growth opportunities across the Ingram Micro portfolio.

• Drive sales pipeline development and opportunity management.

• Coordinate resources across multiple business units to support customer initiatives.

• Analyze customer business needs and align technology solutions accordingly.

• Lead business reviews and executive-level discussions with partners.

• Monitor market trends and competitive activity to identify new opportunities.

• Ensure customer satisfaction, retention, and long-term partnership success.

What We Value

• Strategic thinking

• Customer-centric approach

• Relationship management

• Business development expertise

• Strong negotiation skills

• Results orientation

• Executive presence

• Analytical mindset

• Cross-functional collaboration

• Adaptability and resilience

What Success Looks Like

• Achievement and overachievement of revenue and profit targets.

• Growth of assigned accounts and wallet share.

• Increased customer retention and satisfaction.

• Expansion of solution adoption across key partners.

• Strong forecasting accuracy and pipeline health.

• Development of long-term strategic partnerships.

The Impact You'll Make

As a Key Account Manager within Sales Value, you will play a critical role in strengthening Ingram Micro's position as a strategic business partner. Your ability to build trust, identify growth opportunities, and deliver business value will help partners achieve their goals while driving sustainable growth for the organization.

Let´s Shape Tomorrow