Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:

• The Project Support Officer will be responsible for a number of administrative tasks such as:
• arranging meetings and producing meeting minutes
• Set up and maintain project files
• Collect actuals data and forecasts
• Update plans
• Administer or assist the quality review process
• Administer or assist Project Board meetings
• Assist with the compilation of reports
• Contribute expertise in specialist tools and techniques
• Maintain the following records: Quality Register, Configuration Item Records, any other registers/logs delegated by the Project Manager
• Administer the configuration management procedure

Education:

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

Minimum Experience:

• Minimum 2 years of relevant professional experience, of which Minimum 1 year experience in IT project support

Additional needed qualification, knowledge and skills:

• Experience of working within a project management office utilising Prince 2 or an equivalent project management methodology is needed.
• Prince 2 foundation qualifications or an equivalent industry standard project management methodology.
• Good knowledge of project management standards and techniques
• Knowledge/Usage of project management tools.
• Good reporting methods.
• Strong understanding of project management and support issues including managing risks, issues, quality, and actions logs.
• Experience of using MS Project, MS Word, MS Excel and MS PowerPoint and the ability to utilise desktop applications.
• Experience of taking minutes and actions in meetings, at all levels.
• Experience of supporting multiple projects and project managers.
• Experience of maintaining a configuration management system acting as configuration librarian.
• Experience of creating templates for common project documentation.
• Experience in the full end-to-end IT project life cycle.