Primary Function

Support the identification, analysis, and documentation of business needs and IT solutions. Working under the guidance of senior analysts or project leads, this role acts as a liaison between business stakeholders and technical teams, ensuring that business requirements are accurately translated into functional specifications and project deliverables.

Essential Duties

• Assist in gathering, analyzing, and documenting business requirements, processes and workflows.
• Participate in stakeholder interviews, workshops, and requirement elicitation sessions.
• Translate business needs into clear, detailed functional requirements and user stories.
• Support the development of business cases and feasibility studies.
• Assist in collecting, organizing, and analyzing datasets to support business decision-making.
• Help maintain requirements traceability and ensure changes are documented and communicated.
• Participate in user acceptance testing (UAT) and ensure deliverables meet business expectations.
• Assist in the preparation of training materials and documentation for end-users.
• Contribute to project status updates and team meetings.
• Work alongside IT professionals to troubleshoot system issues and enhance user experience.
• Create and maintain dashboards or reports using business intelligence tools.
• Participate in IT team meetings, contribute ideas, and collaborate on cross-functional initiatives.

Supervisory Responsibilities

None

Desired Knowledge, Skills & Abilities

.

• Strong understanding of data governance, data quality, and metadata management.
• Familiarity with various data, software, and networking architectures.
• Advanced Excel skills and familiarity with BI tools like Power BI or Tableau.
• Ability to communicate complex data findings in a clear, concise manner to non-technical stakeholders.
• Problem-solving mindset with strong attention to detail.
• Ability to manage multiple projects and prioritize effectively.
• Foundational knowledge of ERP systems, data analytics, and information security.

Required Qualifications

• Bachelor’s degree in Information Systems or related field, enrollment in a Master’s program, or 4+ years of relevant experience.
• Comfortable with Excel, basic SQL, or Python.
• Strong interpersonal, written, and verbal communication skills.
• Self-starter with a growth mindset and ability to thrive in a team environment.

Working Environment:

A fast-paced multi-tasking customer service-oriented environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities. Some travel is required, depending upon program requirements. Overtime may be required.

Preference Statement:

Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

The Company’s policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, genetic information, citizenship or other protected status. When applicable, the Company’s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION:

It is the Company’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.  Other duties may be assigned.  This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.