• Ensure Company users’ systems operate smoothly and in line with regulations.

• Identify, diagnose, and solve problems with the requirements of users of personal computers, computer software and hardware, Internet, and network access issues.

• Manage, operate & support the operation of control systems (CCTVs, alarms system, switchboards, ...).

• Perform maintenance, installation, and troubleshooting for computers, networks, and IT infrastructure.

• Provide end‑user support for the installation and configuration of computer hardware, software, and peripherals.

• Monitor and coordinate timely repair, warranty services, and maintenance of PC equipment with third‑party vendors (Vendor Management).

• Installation, configuration, operation and further development of the group-wide server landscape

• Assist in conducting vulnerability scans, applying patches and supporting security audits.

• Regional Daily IT support for users

• IT infrastructure testing before upgrades and migration

• Creation and maintenance of systems documentation

• Participation in group-wide projects for the Asia Pacific zone

• Other tasks are assigned by superiors.

Your profile

• Minimum 02 years of relevant work experience is required

• English is a must (TOEIC or IELTS certificate is a plus), or any Asian language would be an asset

• Education: Bachelor’s degree (or diploma/certificate) in Computer Science, IT, or related field.

• Certificate: CCNA, MCSA is a plus.

• Knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals

• Knowledge of firewall and network utilisation (FortiGate, Meraki, Cisco, Aruba, UniFi …)

• System management (Windows server, Office 365...)

• Virtualisation system (VMware vSphere/vCenter, Hyper-V, Microsoft Cloud Azure)

• Antivirus & Endpoint system (Symantec, Sentinel One, Acronis...)

• Telephone System (Avaya, Grand Stream...)

• Strong problem-solving skills with attention to detail.

• Ability to work collaboratively in a distributed team environment

• Independent and communication skills for supporting

• Adaptability and flexibility

• Willingness to travel (within the region)

Our staff appreciates

• International: Working in an international atmosphere in a growing and progressive company

• Benefits: An attractive salary with extra benefits (13th salary, 14 days of annual leave, 24 hours Accident Insurance and Health care insurance (after 01 year of employment))

• Flexibility: Flexible working hours, including a mobile work option.

Have we sparked your interest?
We are pleased to receive your application documents.