JOB PURPOSE

The Solution Architect‑Commercial reports to China Enterprise Architect Director. This role shapes end‑to‑end solutions covering customer engagement, digital channels, CRM, data and enabling business functions for China commercial business. The architect drives reuse and integration of global products & platforms, and works to simplify solution lifecycle complexity, balancing global standards with China‑specific business and regulatory constraints.

DUTIES & RESPONSIBILITES

1. End-to-End Solution Design

• Shape customer, digital, CRM, data and enabling‑function end‑to‑end solutions for China commercial business.
• Translate commercial business requirements into practical solution designs covering application, integration and data capabilities.
• Drive reuse and integration of global product and platform assets; simplify solution lifecycle and reduce customisation overhead where feasible.

2. Non-Functional Requirements & Compliance

• Define and validate non-functional requirements, including security, privacy, availability, performance, scalability, resilience and operability.
• Partner with Security, Privacy, Legal and Compliance teams to address applicable China requirements, including personal information protection, data residency and cross-border data transfers.

3. Architecture Governance & Assurance

• Participate in EA governance and architecture review for commercial‑domain IT initiatives.
• Provide architecture assurance throughout delivery, reviewing detailed designs, validating vendor solutions, resolving implementation deviations and supporting production readiness and operational handover.

4. Solution Evaluation & Continuous Optimisation

• Evaluate solution options against business value, total cost of ownership, delivery feasibility, vendor dependencies and lifecycle sustainability; recommend build, buy, reuse or retire decisions.
• Continuously assess and evolve existing commercial system architectures, and drive improvements in integration, performance, resilience and maintainability.
• Assess solution risks, technical debt and complexity; propose optimisation roadmap.

5. Emerging Technology & Innovation

• Evaluate emerging technologies relevant to commercial business needs; design and conduct proofs of concept (PoCs) to validate feasibility, business value and architectural fit, and make adoption recommendations based on clear success criteria and results.

6. Cross-Team Collaboration & Delivery

• Work with global product teams, local business, delivery and vendor teams to deliver solution implementation.

7. Architecture Documentation

• Maintain solution artefacts including architecture diagrams, design specs and decision records for local & global audiences.

JOB REQUIREMENTS & COMPETENCIES

- Bachelor’s degree or above in Computer Science, Information System or related technical discipline.

-  Strong understanding of CRM systems, enterprise integration patterns, API and SaaS platform implementation.

-   Practical understanding of enterprise AI and generative AI solution patterns, including large language models (LLMs), retrieval-augmented generation (RAG) and AI agents, with the ability to identify suitable commercial use cases and assess their architectural fit.

-  Ability to prototype, integrate and evaluate AI-enabled solutions, considering output quality, data privacy, security, reliability, cost and human oversight.

-  Ability to evaluate global platform capabilities and identify required local adjustments for China market.

-  Able to produce high quality solution architecture and decision documentation.

-  5+ years enterprise solution architecture experience; solid exposure to CRM, customer facing digital commercial systems.

-  Proven experience designing customer centric commercial enterprise solutions.

-  Solid experience in end to end project delivery.

Desirable：

-  Pharma / life science commercial domain knowledge.

-  Prior experience working in multinational enterprise IT environment.

-  Relevant architecture certifications.

Others：

- Good understanding of commercial business processes and business stakeholder communication.

- Excellent cross region collaboration with global product and architecture teams.

- Result oriented, strong risk identification and problem solving capability.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.