Job Summary

Responsibilities

• Serve as a liaison between business operations, internal IT teams, vendors and stakeholders.

• Work with internal customers to fully understand their business needs; to provide the most appropriate response to inquiries; serve as a technical communicator between stakeholders; provide translation and ensure clarity and consistency on action items.

• Facilitate discussions and conduct regular meetings to inform of upcoming changes, ensure cross-departmental engagement and collaboration on projects.

• Evaluate business unit operations processes, uncovering areas of improvement and providing relevant expertise and analysis.

• Collaborate with Application Support, IT infrastructure and development teams to ensure applications are optimized for stability, reliability and scalability.

• Assist with business reporting and analysis.

• Manage multiple short and long-term projects.

• Manage priorities and solve problems with cross-functional groups.

• Prioritize initiatives based on business needs and requirements.

• Monitor deliverables and ensure timely completion of projects.

Preferred Education and Experience:

• A minimum of 1 year in IT or IS experience with 3 or more years of similar or related experience in a Business Analyst role. Bachelor’s Degree or equivalent experience.

• Excellent communication skills, both verbal and written, with the ability to effectively facilitate discussions/presentations and communicate with diverse audiences.

• Strong project management skills with detailed record keeping.

• Excellent planning, organizational, and time management skills.

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Ability to work with both Business and IT Resources to identify requirements.

• Ability to lead requirement sessions and clearly document requirements.

LMCU is an Equal Opportunity Employer