Internal Sales Representative - Merchants

Location: Kings Norton, Birmingham (office based)

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Job Specification:

U Value Insulation is experiencing significant growth and is now seeking an internal sales representative focused on our Merchant business to strengthen the internal sales team. The role is office based, in the Birmingham branch. You will be dealing directly with merchants to create your own customer base and help grow the company sales.

Key duties and responsibilities:

· Build existing customer relationships to improve customer satisfaction, business retention and cross sales.

· Grow new business by engaging with decision making stakeholders within the construction industry.

· Deliver updates via CRM (training will be provided), attend monthly team meetings and prepare reports when required.

· Network at supplier and industry events to promote the brand.

· Build a strong network of industry & sector partners to support for business growth and retention.

· Prepare customer proposals and solutions with clear costings and evaluations.

· Achieve Sales KPIs set by management team.

· Work collaboratively as part of the wider sales team, customer operations and logistics.

Requirements

• 2-3 years experience in a sales/technical role desirable.
• Charismatic and tenacious approach to telesales.
• Ideally some experience in construction and/or building materials.
• Strong communication, presentation & IT skills.
• Adaptable, self-driven & team oriented.
• Strong negotiation skills.
• Ability to thrive in a fast-paced environment within a high growth business.
• Robust organisational skills.
• Must be confident, outgoing, energetic and target driven.

Benefits

• 24 days holidays per year
• Company pension
• Group life cover
• Health cash plan
• 24 days annual leave
• Bike to work scheme
• On-site parking
• Employee assistance program
• Refer a friend scheme