Assist with the coordination and implementation of strategies and activities designed to assist students through the enrollment and advising process. The student intern will work collaboratively with the enrollment center and academic advising to assist students through the steps to enrollment including taking the knowledge assessment. The student intern will reach out to a targeted list of students to help them through the enrollment process and schedule appropriate appointments with SSP (Student Support Professionals) or Academic Advisors for the Columbus Service area.
The internship for the Office of Advising and Enrollment is a part-time nine-month academic year appointment. The student intern will work approximately 20 hours per week. Supervision is provided by the Director of Academic Advising and Enrollment Services

· Outreach to incoming students via email, phone, and text message to remind them of their deadlines to complete Knowledge Assessment.

· Become a resource to students in the knowledge assessment process and Ed Ready including helping students find a place to take the assessment on campus, assisting with loading or providing the correct math pathway based on program, and providing information on the score needed to take college level English or Math.

· Provide outreach to newly applied students giving them a warm welcome to Ivy Tech and directing them on how to get in touch with their Student Support Professional.

· Utilize reports provided to determine which students will need a reminder communication on completing the Knowledge Assessment.

· Utilize reports provided to determine which students have completed the Knowledge Assessment and are ready to schedule an appointment with their Student Support Professional.

· Schedule student appointments with the appropriate Student Support Professional or Academic Advisor.

The above list of duties is not an exhaustive list. Other duties logically associated with the position may be assigned.

A successful candidate must be currently enrolled at Ivy Tech Community College or another accredited higher education institution. Preference will be given to those with seeking a degree in human services, social work, psychology/counseling, health education, or other related fields. In addition, the following are required professional competencies:

Demonstrated skills, knowledge, and substantial work experience in the following areas:

a. Communication. The student intern must have excellent verbal and written communication skills, including the ability to communicate effectively and respectfully with individuals from diverse backgrounds and with diverse groups of individuals at all levels of the community.

b. Neutrality and confidentiality. The student intern must remain non-judgmental and exercise independent judgment and prudence in dealing with sensitive, confidential matters. The intern must maintain strict confidentiality, and demonstrate the ability to treat sensitive or confidential information appropriately.

c. Problem-solving, decision-making, and strategic thinking. The student intern must be able to work with those in need to clarify problems, gather, and analyze relevant information, and provide appropriate options of services and resources.

d. Composure and presentation. The student intern should maintain a professional demeanor, should have strong presentation skills, and should be able to organize and communicate information to groups of varying size and hierarchal levels in the organization

Learning Objectives

By the end of the internship, the individual will have experience working with an array of customers. They will learn about the offerings of Ivy Tech Community College and promote specific programing dependent on perspective student interest. The individual will be accustomed to working in group settings as well as taking direction and working independently to an extent. All these skills will assist with structing their success for the future.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.