Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Bachelor’s degree；

Has a basic understanding of company end user computing standards

For long-running requests, the associated ticket is updated periodically with status for reference.

May assist in discussions with facilities and other IT areas on specific tasks & timelines. Examples include move, replace and or configure primary and peripheral devices for new hires, internal office moves, acquisitions, and facilities related projects. Confirms with end users that resources are working as expected. Collects and packages equipment to be recycled for pickup.

Once work is completed, associated tickets are updated with resolution information and closed.

When applicable, end users are provided with a general understanding of the cause of the problem. Preventative measures may be discussed.

Notifies manager upon discovery of predominate challenges.

May assist in periodic meetings with local PTC business unit liaisons to discuss regional IT requirements and business unit requests.

Works with local customers and assists in communication of feedback / priorities to the IT appropriate service catalog owner.

Assists in the communication of updates / highlights on relevant IT initiatives.

Assists in the education of end users; leverages existing end user computing technology capability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."