About the Role:

We are looking for a dedicated Operations & Project Manager to join our team. In this role, you will be the main responsible for coordinating building operations, managing product related projects and support the overall product team on a variety of projects and topics. If you are detail-oriented, proactive, and ready to make a difference, we want to hear from you!  

Please note that this is a parental leave replacement role with a fixed term 18 month contract. 

What you'll be doing:

Responsible for coordinating building operations: 

• Ensuring building operations run smoothly and efficiently by coordinating internal and external partners  

• Main contact person for our property & facility managers as well as relevant internal stakeholders 

• Create, establish and implement processes around building operations  

• Managing product-related projects, e.g. new digital product introductions, and facilitating the cross-functional collaboration that will result from these projects by:  

• Ensuring that all projects are delivered on time, within scope, and within budget. Responsibilities include setting up project frameworks, prioritizing tasks, regularly reporting progress to stakeholders, and summarizing insights and outcomes to drive continuous improvement.  

• Coordinating internal resources as well as external partners through detailed project plans to monitor progress and measure performance  

• Creating and maintaining comprehensive project documentation
  
  
• Supporting the Product Team with Customer Support:  

• Being one of two main contact person / account managers for residents and B2B partners  

• Processing customer requests and striving for a positive customer experience  

What you bring:

• University degree or apprenticeship in appropriate field of study and relevant internships
  
  
• At least three years of full-time work experience in the field of facility management, property management or building operations  
  
  
• Product management, project management and / or start-up experience is a plus  
  
  
• Excellent (written and verbal) communication in both German and English (min. B2 level in both)

• Strong analytical thinking and problem-solving abilities  

• Excellent organizational skills, including attention to detail and the ability to multitask  

• Solid use of the Microsoft Office suite  
  
  
• Experience with project management, building operations or customer support software tools is a plus 
  
  
• Experience in real estate is a plus 

What We Offer

• An unlimited contract with 30 vacation days.  
• Flexible, hybrid work: You can work from home or come into the office on the schedule that works best for you. Feel like traveling and working from another location? No problem. Tune into meetings and work from abroad for up to 40 days per year. In addition, flex hours allow you to prioritize important moments in your day.  
• Attractive perks and benefits: We offer a company pension scheme, language courses (English/German), and employee discounts with selected sustainable brands. Furthermore, our external partners in mental health support you in strengthening your mental health through anonymous private/group sessions.   
• Ownership: You can truly make your mark with your work and contributions – on  all our organizational levels. Find your solutions, drive and test them.  
• The chance to be part of something big: Our mission is to rethink an entire industry. Join us in reinventing construction and fostering sustainable, affordable living.   
• A diverse and enriching work environment: Become a valued member of a wonderfully diverse team of individuals from over 50 countries. At GROPYUS we value inclusion above all, ensuring that everyone feels they belong – no matter their background. In this way, our differences become strengths that help us grow as a team.