Company:

Marsh

Description:

We are seeking a talented individual to join our Consulting team, part of our People and Investments business at Marsh. This role will be based in Lisbon. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a member of our consulting team, you will work directly with Ireland based consultants to coordinate and manage the delivery of services to our clients.  

 

We will count on you to:

• Provide day-to-day support services to the Defined Contribution consulting team for a portfolio of corporate pension and risk schemes.
• Coordinate administration services provided by the insurer in accordance with statutory and regulatory requirements.
• Monitor insurer Service Level Agreements (SLAs) and act as an escalation point for service issues.
• Deal with consultancy queries received from employers, members, and other third parties.
• Liaise with insurers on all aspects of pension and risk plan matters.
• Draft correspondence and emails to clients on a range of consulting issues.
• Provide dedicated team and helpline phone support to answer member and client queries.
• Ensure the delivery of the highest level of service to our clients, consistent with their expectations and existing SLAs.
• Perform other ad hoc duties and assist with projects as required.

What you need to have:

• Excellent written and spoken English (C1/C2).
• Excellent planning and organisational skills to prioritise and effectively manage a wide variety of ongoing tasks in order to meet multiple deadlines.
• Proven team player with a flexible attitude towards work.Advanced Microsoft Office skills, in particular a strong working knowledge of Microsoft Excel and Word.
• Strong attention to detail.
• Commitment to further studies or education, such as undertaking Qualified Financial Advisor qualifications. 

What makes you stand out:

• Bachelor’s or Master’s degree in Economics, Management, or a similar field.
• Previous experience in a similar role.Understanding of the pensions and life assurance markets.
• Strong relationship-building skills, with the ability to work closely with internal teams, clients, and insurers.
• Proactive and goal-oriented. 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. 

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.