Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

Scoresby Head Office

About the Role:

Join our collaborative team as an Industrial Calibration Engineer in our NATA calibration laboratory. You will be responsible for calibration and repair of Industrial and other equipment in support of the ANZ customer base inclusive of all markets and products served with a primary focus on pressure, electrical and temperature calibrators.

Working in our calibration lab, you'll partner with teams to deliver excellent customer service while supporting our mission of enabling customers to make the world healthier, cleaner, and safer. This position includes depot-based calibration work and opportunities for on-site customer support, combining technical expertise with customer interaction.

What You'll Do:

• Calibrate, maintain and repair instruments in a professional and reliable manner
• Perform all work according to company Quality Management System requirements, policies and NATA accreditation.
• Work under supervision of a NATA signatory (and other technical management where required)
• Meet minimum service turnaround for all customers
• Achieve service revenue budget
• Identify opportunities and provide technical assistance to support sales team sales and margin (gross) targets, growth and performance objectives
• Highly responsive and proactive in addressing customers’ needs
• Develop trusted customer relationships by providing resolutions for technical issues and service solutions
• Be responsible for fostering partnership with the business Group’s customers by providing them with advice and technical support that will help them gain the most from the products that we sell them

Keys to Success:

Education

• Formal tertiary qualifications or Bachelor’s degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.

Experience

• Experience working in an ISO/IEC 17025 accredited laboratory or other quality regulated environment is desirable.
• Minimal 2 years' experience in a technical support role
• Experience with scripting or programming is advantageous
• Exposure to automated calibration systems or test software (e.g. MET/CAL, EIII, NI MAX or similar) is advantageous

Knowledge, Skills, Abilities

• A dedication and commitment towards displaying a professional and positive attitude.
• Knowledge of equipment within the portfolio and experience in the use of, calibration and repairs of electrical, pressure and / or temperature calibrators.
• An initiative taker who can work autonomously, and has an enthusiastic, energetic and positive attitude while being a supportive team player
• Strong problem-solving skills
• Build and maintain meaningful and beneficial partnerships with our customers, suppliers and peers
• Ability to work professionally and harmoniously with a wide range of people
• Strong interpersonal, communication and listening skills
• Strong organisational skills with an ability to prioritise, manage time effectively and meet agreed deadlines

Physical Requirements / Work Environment

• Good manual dexterity and the ability to perform in a fast-paced environment.
• Ability to lift 16kg

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance your work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.