The Import/Export Administration Snr Operator role is responsible for balancing fluctuations in customer demand with material availability to ensure optimal service levels while minimising business risk and operational exposure. Accountable for the production planning and replenishment process, integrating inputs from Sales, Customer Service, New Product Development, and Supply Chain teams. Utilises statistical forecasting, historical data analysis, market insights, and professional judgement to develop accurate plans that support customer requirements, inventory optimisation, and overall business objectives.

Main Accountabilities

• Manages or perform work associated with both import and export administration.
• Manage and plan import process, customs documentation, shipping, and receiving of foreign merchandise to ensure it arrives at the correct time.
• Oversee the issue of import licenses and completion of monetary transactions associated with imports in a timely manner.
• Control all documentation related to the export process, ensuring the necessary documentation is provided to customers to enable them to receive the products without delay.
• Monitor the preparation and dispatch of customer export orders, and planning/directing the flow of air and surface traffic to the destination.
• Ensure compliance with the home and foreign country government laws and customs regulations.
• Communicate any delays in import/export arrivals to relevant stakeholders.
• Run all reports as required for Supply Chain.
• Run all backlog reports and send out to respective persons and SC mng.
• Provide backup/support to the team during annual leave, sick leave and/or sudden increase in workloads.
• Assist with stock take.
• Interaction with DAFF (Department of Agriculture, Forestry and Fisheries) on import permits, City of JHB for health certificates and JCCI for Certificate of origin costs.
• Maintain costs within the budget / AOP.
• Continuous drive to find ways of optimization to reduce costs.
• Able to avoid additional costs i.e. storage, demurrage/ detention etc.

Experience, Qualifications, Skills and Competencies

• Matric (Grade 12).
• Certificate/Diploma/bachelor’s degree in supply chain, Logistics or related.
• 3-5 years relevant experience.
• Proficiency in Microsoft Office (Word, Outlook, PowerPoint).

• SAP P2P stream.
• Know the procedures of import and export for air, sea and road freight shipments including merchanting/cross trade transactions.
• Knowledge of export requirements and processes needed to export food products into Africa.

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.