Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The HR Manager Oversees all HR and Team Member Experience programs and processes in order to help the organization achieve its goals of maximizing team member engagement and lowering team member turnover. Programs include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for managers, supervisors, and team leaders. The HR/Team Member Experience Manager will report directly to the General Manager and will work closely with the Operations Team.

Major Duties and Responsibilities

Planning & Oversight

• Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.
• Analyzes key performance indicators to look for trends and root causes of turnover; presents results and recommendations to GM and Operations Team.
• Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision.

Pay & Rewards

• Partners with Corporate Director of HR, GM & PM to assess effectiveness of pay & incentive programs and develop and implement new programs that drive retention & performance.
• Oversees Benefits/Salary administration and Payroll/Attendance.

Recruiting & Hiring

• Provides oversight of recruiting, screening, interviewing, and on-boarding processes. Anticipate staffing needs by keeping close contact with Operations Team, as well as comply with all hiring regulations and policies.
• Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified.

Job Skills Training

Partners with Training Manager, QA Manager and EH&S Manager to ensure team members have been properly trained on job skills, DAPIA, B.O.S.S., Safety protocols & standards, and LEAN organizational structure and housekeeping standards

Trains and coaches Team Leaders, Area Coordinators, Production Manager, and other leaders on how to set clear expectations of team members, praise & recognition their teams, and confront non-performance.

Leadership

• Facilitates leadership development workshops for Team Leaders.
• Helps assess leadership performance and advise GM on development plans.
• Leads training on interviewing, hiring, terminations, performance evaluations, harassment, etc.

Employment Practices

• Consults Corporate Human Resources to ensure that policies comply with federal and state law.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Investigates and advises management in appropriate resolution of employee relations issues.

Performance Management

• Ensures there is a process in place to carry out performance evaluations according to program design.
• Provides assistance, training, & coaching to leaders on how to have two-way conversations, provide actionable feedback & build trust with team members.

Required Skills

• Excellent planning and organizational skills
• Well-developed interpersonal and communication skills at all levels
• Microsoft Word, Excel, as well as basic math skills
• Better than average written and spoken communication skills
• Outstanding interpersonal relationship building and coaching skills
• Experience with HRIS and Payroll systems
• Capable of handling and maintaining highly confidential information

Education

• 4-year degree in Human Resources, Business / Management, or Organizational Development

Professional Qualifications

• Minimum 5 years of progressive leadership experience in HR or Training / OD positions
• Knowledge and experience in HR, Organizational Planning, Recruitment, Organizational Development, Employee Relations, Safety, Employee Engagement, and Employee Development

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018