Community Name:

Essential Functions Statement(s)

Human Resource Information Systems

• Support the ongoing administration, configuration, maintenance, and optimization of Workday HCM and related HR modules.
• Maintain the Workday Employee Landing Page with up-to-date and accurate information.
• Maintain Workday Help content, employee resources, job aids, training materials, and instructional videos to support consistent system use, employee self-service, manager self-service, and HR process compliance.
• Partner with subject matter experts within HR and other areas of the business to gather business requirements, evaluate system needs, and translate business needs into functional and technical requirements.
• Develop, configure, test, and implement efficient and effective Workday business processes, reports, dashboards, and system enhancements to support HR operations and organizational needs.
• Follow established Workday governance, change control, testing, and approval procedures to ensure system changes are appropriately reviewed, documented, tested, and communicated before implementation.
• Implement solutions and coordinate activities related to HRIS project work plans, including requirements gathering, testing, implementation, communication, and post-implementation support.
• Troubleshoot end-user and system issues, including error messages, login difficulties, access denials, data issues, business process errors, and system functionality questions.
• Triage system issues by running diagnostics, documenting problems and resolutions, prioritizing issues, identifying unexpected results or workflow flaws, assessing business impact, and escalating issues when appropriate.
• Coordinate with IT, vendors, consultants, and internal stakeholders to troubleshoot and resolve integration errors, system issues, access concerns, and configuration-related problems.
• Collaborate with HR managers and other stakeholders to determine HCM needs, identify opportunities for automation, support project planning, define requirements, and assist with time and resource estimates.
• Monitor, audit, and maintain HRIS data integrity through regular queries, reports, audits, and validation processes.
• Support data audits related to employee records, payroll data, benefits administration, staff turnover, hiring, terminations, organizational assignments, and other HR processes as needed.
• Develop, maintain, and modify Workday reports, dashboards, and related reporting tools to support HR operations, compliance, leadership reporting, workforce analysis, and business decision-making.
• Support Workday release management activities, including review of release materials, impact analysis, testing, documentation, communication, and implementation of applicable feature releases and enhancements.
• Recommend system enhancements, additional Workday functionality, automation opportunities, and process improvements that align with organizational goals, operational needs, compliance requirements, and UCH’s culture.
• Discuss and document how proposed system changes may affect business processes, downstream systems, integrations, reporting, security, and end users.
• Develop and execute testing plans for system changes, releases, enhancements, integrations, reports, and business process updates.
• Document test results, identify issues, recommend solutions or alternative approaches, and coordinate resolution before implementation.
• Provide system training, resources, and support to HR team members, managers, employees, and other stakeholders as needed.
• Administer assigned Workday security access, user roles, permissions, and related security configuration in accordance with role-based security principles, least-access standards, internal controls, and confidentiality requirements.
• Ensure HRIS processes, system access, and data handling practices support confidentiality, data privacy, internal controls, audit readiness, and applicable regulatory or organizational compliance requirements.
• Work with outside consultants, vendors, and Workday support resources as needed to research issues, implement enhancements, resolve system concerns, and support project work.
• Help coordinate consultant work by providing requirements, reviewing proposed solutions, supporting testing, and validating that deliverables meet UCH’s operational needs.
• Manage multiple HRIS priorities independently, balancing daily support needs, project work, system maintenance, compliance deadlines, and stakeholder requests with accuracy and efficiency.

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Detail Oriented - Ability to pay attention to the minute details of a project or task. 
• Ethical – Ability to demonstrate conduct conforming to a set of values and acceptable standards. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Interpersonal - Ability to get along well with a variety of personalities and individuals. 
• Reliability – The trait of being dependable and trustworthy.
• Responsible – Ability to be held accountable or answerable for one’s conduct. 
• Time Management – Ability to utilize the available time to organize and complete work within the given deadlines.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task. 

Skills & Abilities

Education: Preferred: Bachelor’s degree in information systems, computer science, business administration, HR management, or similar

Experience:

Three (3) – five (5) years related HCM system experience

Three (3) – five (5) years related HR experience

Computer Skills:

Proficient with utilizing Microsoft Office including Excel and Word.

• Working knowledge of SaaS systems and Cloud Hosted Software
• Preferred: Workday HCM Advanced Reporting experience
• Preferred: Workday module experience including recruitment, benefits, payroll, etc.
• Strong foundational understanding of HR best practices & ability to understand key HR concepts
• Experience in analyzing HCM performance metrics and improving processes
• Experience in performing diagnostic tests and audits, as well as documenting processes
• Proficiency in HRM software, such as ADP and Workday HCM

Certifications & Licenses:

Valid Driver’s License

Other Requirements: Must have good interpersonal skills; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook, must have the ability to continually learn upgrades to current system and new systems

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.