Job Description Summary

In this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Benefits, Time & Attendance, Workday data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

Site Overview:
GE Aerospace has an advanced engineering center located in İstanbul, Kartal, complemented by cutting-edge laboratories in Kocaeli, Gebze. Our offices in İstanbul and Ankara provide essential support to commercial and defense engines across the country. Our highly skilled engineers at the Türkiye Technology Center contribute to GE Aerospace’s engineering work on indigenous programs, new engine programs, software development, and additive manufacturing, supporting the country’s position as an advanced aerospace hub. We are committed to a culture based on respect for people and provide professional growth opportunities for our employees. Join us and find an opportunity to shape the future of flight.

Role Overview:

• Individuals who are responsible for responding to employee and HR service ticket requests, direct entry and processing of transactions into HR systems, and management of escalations and questions. Includes those who lead Service Delivery teams and/or the operations for such teams. Includes areas such as: Reporting, employee data management, employee lifecycle management, HR systems help desk, business relations, escalations, etc. For use in Shared Service teams only.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

The Ideal Candidate: Detail-oriented HR professional with experience in HR Operations Service Delivery, employee data management, and HR systems support. Brings strong communication skills in Turkish and English, sound judgment within established procedures, and the ability to manage service tickets, transactions, and escalations effectively. Recognized for building strong customer relationships, supporting employee lifecycle processes, and contributing to smooth, accurate, and responsive HR service delivery.

Basic Qualifications:

• This role requires basic experience in the Human Resources & HR Operations Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• Turkish and English language

Preferred Qualifications:
Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Previous experience in HR Operations.

At GE Aerospace, we have an unwavering commitment to the future of safer and more efficient flight and believe in our talented people to make it happen. Here, you will tackle exciting challenges alongside some of the brightest minds in the industry. Together, we will drive a new era of growth in aerospace and defense.

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