DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

DXC Vietnam has been recognized as one of the "Best Companies to Work for in Asia 2025" by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special "Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture.

Key Responsibilities

1. Employee Lifecycle Management

• Manage employee onboarding, probation administration, labor contracts, contract renewals, personnel records, and offboarding processes.
• Prepare, issue, and maintain employment documentation, ensuring records are complete, accurate, and up to date.
• Coordinate employee lifecycle transactions and updates within Workday and other HR systems.

2. Social Insurance & Regulatory Administration

• Administer statutory social insurance processes, including registrations, amendments, leave-related cases, and employee separations.
• Manage social insurance closure procedures, statutory exit documentation, contribution reconciliation, and required reporting activities.
• Liaise with relevant government authorities and support compliance with Vietnam labor and social insurance regulations.

3. Employee Support & HR Services

• Provide timely, accurate, and professional HR support to employees and managers.
• Process employee certificates, employment verification letters, labor contract copies, leave documentation, and other HR-related requests.
• Support employee welfare and mobility documentation, coordinating with internal teams and external stakeholders as required.

4. Expatriate Immigration Administration (Work Permit, Visa & TRC)

• Coordinate and administer expatriate immigration processes, including work permit applications, renewals, amendments, and cancellations.
• Support visa, Temporary Residence Card (TRC), and other immigration-related documentation for foreign employees.
• Liaise with immigration authorities, government agencies, and external service providers to ensure compliance with applicable regulations.
• Maintain accurate records of expatriate immigration documents and monitor validity periods to support timely renewals and ongoing compliance.
• Provide administrative support and guidance related to expatriate employment documentation requirements in Vietnam.

5. HR Systems & Operational Excellence

• Maintain accurate employee information across Workday and other HR databases.
• Process employee data changes while ensuring data integrity, confidentiality, privacy, and records retention compliance.
• Identify opportunities to improve HR processes, controls, and employee experience.
• Support HR operational initiatives and projects as assigned.

6. Compliance, Engagement & Projects

• Maintain current knowledge of applicable labor laws, employment regulations, and social insurance requirements.
• Support company-wide employee engagement programs, activities, and events.
• Contribute to HR projects, process improvement initiatives, and other duties assigned by the Head of Human Resources.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Law, Finance, Accounting, or a related discipline.
• Minimum 2 years of experience in HR operations, employee lifecycle administration, social insurance administration, payroll support, or a similar role.
• Good knowledge of Vietnam labor regulations and statutory social, health, and unemployment insurance processes.
• Experience supporting work permit, visa, Temporary Residence Card (TRC), or other expatriate immigration-related processes is preferred.
• Experience with HR systems, preferably Workday, and strong Microsoft Office skills, particularly Excel.
• Good written and verbal communication skills in both English and Vietnamese.

Core Capabilities

• Operational excellence and strong attention to detail.
• High level of integrity and confidentiality.
• Strong employee service orientation.
• Effective collaboration with internal and external stakeholders.
• Ability to maintain quality and accuracy while working under pressure.
• Commitment to continuous improvement and operational effectiveness.