ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

HR Manager- Blue Bell or Raleigh NC- hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
 

As an HR Manager at ICON, you will deliver people-focused solutions that support our business strategy, culture, and employee experience. You will partner with leaders to guide employees in navigating ICON resources to promote professional development, performance support, and challenge resolution.

What You Will Do:

Your focus will be on coordinating human resources delivery, resolving issues, and developing team capabilities.

Key responsibilities include:

• Acting as a trusted HR partner to business leaders, providing guidance on development, performance, and organizational policies, processes, and changes.

• Managing employee relations matters, ensuring fair, consistent, and compliant resolution aligned with company policies and local legislation.

• Supporting talent management activities, including recruitment, onboarding, development planning, and succession discussions.

• Implementing HR programs and initiatives that support engagement, diversity, equity, inclusion, and wellbeing.

• Advising on compensation, benefits, and reward practices in partnership with specialist HR teams.

• Using HR data and analytics to identify trends, inform decisions, and support continuous improvement.

Your Profile:

You will have solid human resources experience, with the ability to manage competing priorities, work across a diverse group of leaders, think critically, problem-solve, effectively analyze data, communicate effectively, and independently follow-through on both the complicated and the simple responsibilities of the role.

Required qualifications and experience:

• Bachelor's degree in human resources, business, psychology, or a related field; HR certification is an advantage.

• 4+ years’ HR generalist experience, preferably within an international, matrixed organization.

• Strong knowledge of local employment law and HR best practices.

• Excellent interpersonal, communication, and influencing skills, with the ability to build trust at all levels.

• Sound judgment, discretion, and problem-solving skills, with a solutions-oriented mindset.

• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.

• Willingness to travel as required (approximately 5%)

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply