Purpose of position

Responsible for consistent HR operational and administrative processes, ensuring accurate, compliant, and timely execution of HR administrative processes and data management. Supporting managers and employees with general HR related questions. Together with the HR Manager develop HR processes and best practices in all HR fields, securing consistency with global standards. 

Responsibilities

Deliver HR operations 

• Manage payroll and time- & expense-administration, administer salary revision/adjustment and reward, bonus & recognition programs, maintain the HR system (ADP, Workday, and all other systems until transfer to Workday)
• Administer employment contracts and other employee life cycle administration (incl 30% rulings, visa, maternity/parental leave, etc)
• Support the planning and execution of On- & Offboarding
• Manage Learning administration and logistics
• Maintain organizational charts and People metrics 
• Manage intranet communication, support preparation of Townhalls for HR topics and other channels of communication with employees
• Deliver standard HR-related reports on a regular basis to the organization and to relevant external parties such as e.g. authorities
• Upon request deliver ad hoc HR-related reports to the organization
• Work closely with the other HR Generalists in the region to provide state of the art HR processes 
• Manage HR related PO & PR administration
• Prioritise accuracy, compliance, and service continuity in all HR operations

Provide HR Services

• Respond to HR-related questions from managers and employees (salary, leave, contracts, timing of HR matters, info on where to find additional information etc.)
• Escalate relevant questions to H Manager/ HR BP D (e.g. more difficult strategic topic or Labor law related, personnel issues)

Support continuous improvement

• Together with the HR Manager support implementation and continuous improvement of HR processes, practices and tools considering global, regional and local standards. Participate in HR projects leading to continuous improvement where feasible
• Be a role model for our Creators’ culture and drive to make our culture come alive 
• Support change and best practices as an active change agent
  

What success will look like in two years

Managers and employees experience effective and consistent People processes and tools in the cluster/VG. They have access to timely and effective support as well as self service and relevant information. HR Manager experience effective support and access to relevant data to make good analyzes and recommend way forward to the business. Cluster/VG is compliant with external laws and regulations with respect to HR data and reports.

Skills for position

• A couple of years experience from working with HR administration and payroll
• Good structural and customer service skills
• Strong collaboration skills and experience working in an international organization 
• Ability and ambition to drive continuous improvement and development
• Problem solver, self-motivated, hands-on mentality
• Excellent oral and written communication skills in English, Dutch is a plus
• Good knowledge of Microsoft Office, Teams and one modern HR system, preferably Workday
• Bachelor degree in HR or similar